Zimmer sehr sauber, Personal sehr zuvorkommend und freundlich, Frühstück OK

Sehr aufmerksames Personal. Gegenwärtig werden viele Renovierungen vorgenommen.

Absolutely amazing stay, perfectly location and hospitality is 100% top notch

Na

All of concierge people. Special mention of Sanjib Raja of mini bar Mithun and all those who serviced # 257 First aid guys. For their prompt and caring action. All those who served at breakfast, especially Sudip

Room was spotless and the staff was very helpful and courteous. Food offerings were great for our Western diet. Pool area was amazing and perfect temperature. Location was central to our activities.

Everything was great

Hospitality!

Yes. The room was great and spotless. Only thing would like to have a better coffee machine in the room. Only instant coffee.

Room was very good and staff amenities excellent!

Breakfast was amazing everyday! Staff was phenomenal and very kind and extremely helpful, such as Sandip The room was always cleaned everyday and the staff was so sweet. It really was an amazing stay. Would return again!

Courteous staff.

Breakfast menu had option for made to order eggs and pancakes apart from buffet spreads

Housekeeping needs to step up. Hypoallergic bedding should be available for a five star. No hairs on the bathroom floor. I understand it’s an old building but the room smelled like mildew.

The room and bathrooms were clean. The lobby is one of the best. The staff is friendly. The breakfast was awesome. Wish they had a better bar to hang out.

We didn't get the scheduled room booked with view. It was noisy. Room was not clean. Window of the room was defective, we had to call 2 times maintenance to fix it. Service for the lunch was horrible, half of the order was forgotten and came very late. Breakfast was terribly busy. They sent us to another place, swearing it was exactly the same. But they lied and we came back after a while to get normal breakfast. In sum up Hotel need refurbish Rooms need to be cleaned properly. And staff need training and profesionalism.

Our stay was defined by exceptional warmth and dedication from start to finish. Seamless Check-in and Flexibility: The check-in process was nothing short of phenomenal. Tanmay at the front desk was proactive, getting one room ready by 10:00 AM and the second by 11:00 AM, well ahead of the 2:00 PM standard time. This exceptional effort made for a great start! Above-and-Beyond Dining: The kindness continued at Cal 27. Even though our breakfast technically began the next day, the staff didn't hesitate to welcome us. Nasir, Redima, and Naïm were absolutely phenomenal, providing amazing, personalized attention and making us feel instantly welcome. Thoughtful In-Room Service: Room service and in-room dining were prompt and perfectly executed. Housekeeping did an incredible job, leaving fresh sheets, rose petals, and a thank you note. Furthermore, they proactively noticed our request for extra water the day before and ensured we had a generous supply waiting—a detail that speaks volumes about their care. Integrity That Shines: The lasting impression was the incredible dedication shown as we departed. After checking out, a member of the room service staff ran down to the lobby to find us and return a polo shirt we had forgotten in the room. The staff here consistently demonstrates thoughtful, caring, and genuinely warm service, making our stay absolutely exceptional. We look forward to returning soon!

Kept waiting for more than an hour for check-in.

The genuine hospitality at this hotel made our stay incredible, the team are wonderful and

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