Our stay was completely ruined by a persistent sewage smell in our room that lasted for our entire visit. The odor was so overwhelming that it was difficult to relax, sleep, or even spend time in the room. We were traveling with our children, and no family should have to endure those conditions while on vacation. We brought the issue to the hotel’s attention multiple times, hoping it would be resolved or that the hotel would make things right. Unfortunately, the smell never improved, and despite the significant impact it had on our stay, the hotel refused to offer any meaningful compensation or discount. We chose this hotel expecting a comfortable and enjoyable experience, but instead we spent our vacation trying to avoid our own room. The lack of accountability and customer service after such a serious issue was incredibly disappointing. I cannot recommend this hotel. If you value cleanliness, comfort, and a hotel that stands behind its guests when things go wrong, I would look elsewhere.

Omg the location & the view was just what Portofino really is!!

Surprised at how under decorated hotel was. Felt under renovation. Terrible breakfast. Great location though.

Alt var godt og det er andet år vi er der

Team Amazing! Andrea always available and super sweet and helps us to get a reservation in the restaurant that we wanted to have dinner. For the price I believe it was a little pricing taking in to consideration that the room was a little bit up. However the view and location amazing.

Staff worked hard to make a wonderful stay.

Underbart beläget litet hotell med utsikt över havet i vackra Portofino. Snäll och trevlig personal. Privat plats vid stranden med solstolar och handduk som ingick. (Inget för små barn pga bilväg precis utanför porten.)

Café da manhã ok. Quarto pequeno e mal conservado, sem manutenção

Extremt vänlig och serviceinriktad personal. Mycket prisvärt.

⭐⭐⭐⭐⭐ Tivemos uma experiência excelente no Hotel Piccolo. Toda a equipe foi extremamente prestativa e atenciosa durante a nossa estadia, sempre disposta a ajudar e a tornar tudo mais agradável. Um agradecimento especial a Andrea e Claudio, que nos atenderam muito bem e fizeram toda a diferença com a simpatia e a atenção aos detalhes. Adoramos o beach club do hotel, que é muito agradável e complementa perfeitamente a experiência à beira-mar. O quarto também tinha uma vista linda, tornando a estadia ainda mais especial. Sem dúvida, é um lugar para o qual voltaríamos e que recomendamos a quem deseja aproveitar a beleza da região com conforto e um atendimento de alto nível.

We really want to be kind here as the staff was great. The view from the terrace was magical. But, an ever present sewer smell was always in the room. We didn’t complain but the oil/air freshener diffusers in the halls let us know it was a known thing. We had a 2 story double which included a very tight spiral staircase which was not easy to navigate. Upstairs double bed room area included a small 13” tv/monitor with no power cable and was not attached to the cable box. No remote was seen so we assumed it was some kind of weird storage. This room was $$$$ and outside of the portofino view was really not worth it. When visiting Portofino if you you cant swing the Splendido then probably best to stay in santa margharita ligure.

Bütün çalişanlar çok iyi ve yardimseverdi. Tertemiz bir otel , bana göre Portofino’nun en güzel yerinde .. Denizi ikonik

Stunning location, but the room was a disaster, major renovations needed !! Avoid at all costs.

Lo super recomiendo! Excelente ubicación, personal muy amable, camas cómodas y habitación espaciosa para 4! La vista desde nuestra habitación fue maravillosa! Si playita privada y su bar-restaurant de playa es muy lindo y la comida excelente!

Excellent location and the bonus of the private beach. All the staff were very welcoming and friendly, each one went above and beyond the normal expected service, from reception to the restaurant staff, they all made our anniversary trip very special. I would highly recommend this hotel and would definitely stay again.

Good hotel in a great location with a private beach club that overlooks the public beach in Portofino. The staff were very friendly and helpful. The breakfast was also very good. The building and facilities were older, but that seems to come with Portofino. There was an issue with the room safe that the staff fixed, although the television in the room continued to freeze and did not appear to be fixable. Overall we had a good experience and would recommend the hotel on the understanding that the price reflects that fact that everything is more expensive than normal in Portofino.

Eine gute Ausgangsposition um Portofino fußläufig , ca 4-5 min , zu erkunden

Ubicación privilegiada !desayuno muy bueno ... vista playa y galería espectacular . Cama y habitación Súper cómoda Muy amables todos

The hotel was under construction and the street was very loud. Thankfully the a/c was loud and we had earplugs! The breakfast at the beach redeemed our thoughts of the hotel

Ett fantastiskt bemötande av receptionen med kvick hantering av både rumsuppgradering och tvätt/strykning av kläder (de lagade till och med ett par byxor på köpet!). Jag upplevde de som väldigt tillgängliga, lösningsorienterade och alltid villiga att stå till tjänst gällande ärenden stora som små! Besök gärna om ni vill ha bra läge med personligt bemötande