Shame really. Property has been recently upgraded with new, clean carpets, furniture and bathroom recently redone. Technical Problems bring score way down. Key card didn't work. Another geust passing by stated she had problems getting into room. Front desk attendent also had difficulty. Reprogrammed card, yet still access problems. TV remote didn't function properly. Asked for a room change, and was provided a different room, after a wait. While waiting, another geust claimed they couldn't get into their room. Yet another geust complained that their bedsheets had not been changed. 2nd room was an improvement, except for an open window, which took multiple attempts to close. Broadcast TV stations were not offered. At night, the sound of thundering elephants above continued until 10PM. Not worth spending over $100 a night. Won't stay again.