The room smell like poop , the rooms that face the highway are too noisy, spent two nights with no internet and one with no water They gave me hell for switching rooms

We called as we were running late from our previous business appointment in Ontario. The guy on the phone was rude and said “yes of course traffic that’s fine. I’ll notate your account that you’re running late .” once we got there, I had to walk up to a once we got there I had to walk up to a plastic round window. (As the lobby was closed for safety reasons. It is not a safe neighborhood and very sketch I get it.) I got our keys and went up to our room. Our first room which was 306 we did our usual walk-through the room. The first thing that stuck out was in the corner by the window. There was a blood stain. It was brown and old. The stench of urine immediately got to you. I lifted up the mattress cover to check for bedbugs. It was clean if you stains under the mattress cover, but nonetheless it was covered so I was willing to settle. The bathroom was alright, the kitchen was absolutely dirty. There was stuck on food on the walls and cupboards. The refrigerator was very dirty as well. I called the front desk, but he wasn’t answering we immediately left the room back down to the garage where the service window is and asked for another room. He apologized and gave us 302 I believe was the number it was cleaner still dirty, updated refrigerator. The bathroom towels were gray and dingy so I asked for another pair which he had the maintenance guy bring up and I did tip him for his troubles. The sliding shower door kept coming off the hinge. No dishes or utensils to use.

Clean quiet family friendly studio kinda of room

Noisy and the toilet seat has stain on it, towel has yellow stain on it too. The phone in the room is broken can not use it to call front desk Refrigerator handle is dirty

Last minute booking but a great one. Was not aware of having to pay for parking but it was only $5 a night which luckily was not an issue. It is quiet even for being right next to the freeway. The room was comfortable and had everything I was looking for. Good hidden gem near SDSU.

Horrible experience, there was an issue with my room and Teja at the front desk lied to me about receiving a refund for my stay. I’m still fighting to get my money back, the manager Mike is ducking my phone calls. I had to contact corporate to get any help. This hotel is old and outdated, they are using the parking garage as a graveyard for their old hotel furniture. It’s in a sketchy neighborhood. Hotel staff 0/10

Tuvimos que salir una noche antes de la que habíamos reservado. La reservación se pagó antes de llegar. Al hacer Check In y solicitar la cancelación de la última noche primero dijeron que no había problema que al siguiente día por la mañana hablara con el Gerente y que no habría problema, se habló con él y dijo que el día del Check Out le informáramos para que hicieran la devolución y al hacerlo dijeron que eso no se solucionaba en sitio que se tenía que hablar por teléfono y por teléfono no me resolvieron nada. Mi estancia fue de 5 noches y ningún día fueron a retirar la basura ni tender las camas. Le pedimos a una persona que estaba haciendo la limpieza en el cuarto de a lado y tampoco la hizo

Food options were bare from any other experience I’ve had in the past. Not even eggs or sausage. The bed was fine but the room reeked, even more when you turn on the Air Conditioner. One room we stayed in smelled of pure piss. Bathroom door handle was broken and the shower had looked like it had not been clean or changed in eons. It had severe calcium on it, maybe actual fungus. The floor had weird cracks on it too. The lamp outlets never worked and frankly very loose. BIG PROBLEM: I left my wallet there and they said I had to come get it. They could not mail it to me. I’m sorry but WHAT!? What if I was out of state or something? Could have even offered me the opportunity to pay for it to get shipped or something BIGGEST PROBLEM: one of the times I called, the man I spoke with, rudest attitude ever, as if I was bothering him, just to ask about my wallet if it was found. And he told me I have to call back tomorrow to check with the morning person.

We paid an extra for a 2 hr early check in and upon arrival were told it was not available. Had to hang around for two hours. 😡😡

Excellent

This place is dirty. I reserved a non-smoking but they insisted I selected smoking. I don’t even smoke. I requested at front desk to change it but sadly hotel/motel is fully booked as they insisted.

The room smelled like a smoking room. I guess the last guest or some one somked at one time or another in side the room.... Other then that, it's not too bad over all

The room was o.k. but "good" for the price. This is an older facility where some upgrades have been made. Shower could use the next upgrade.

The bed sheets were dirty. The outlets were all loose, some didn't work. The room had a smell to it that wasn't pleasant. The hair dryer does not work. The shower door is falling apart. We had to wait an hour past check in time for the room to be ready. Not a pleasant stay at all.

The front desk clerk was extremely rude and unfriendly. There was an excessive amount of old furniture blocking parking spaces and the bathroom had stains on the toilet seat and the shower. I had another stay booked at this same motel which I have now cancelled.

I will start with saying "You get what you pay for". I was looking for an inexpensive place and I got what comes with that price. Upon check-in, the lady seemed less than thrilled that I was there. Also let me know that there was a daily parking fee that was not mentioned before. She didn't give me a map to find my room (and it is a little like a maze) nor any information about breakfast. The grounds were dirty (although the overflowing trash did get taken out within a few hours of our arrival) and the garage has a bunch of furniture in it. Our biggest concern was electrical sounds coming from one of our outlets. We let the staff know (and this person was much more amenable to helping us). They sent a maintenance person up. There wasn't much concern and they simply flipped some breakers. It seemed like it had stopped so they left. It started up again and we asked for a room switch but they claimed there were no clean rooms but they could clean some and call us back. That didn't happen and so during the night, we not only heard the noise from the outlets, but saw sparks inside the outlets. We simply unplugged everything from that wall and didn't see or hear anything again. When we checked out, we did leave a message that they NEED to get that fixed or a fire will break out. I had plans to stay here again for a future visit to the area, but immediately cancelled that reservation and found something a little more expensive, but I think it's worth it.

I was a little concerned about the highway traffic staying here however, we could not hear the highway in our room. We will stay again when needing a place to stay for a night.

The guy who checked me in was rude and seemed annoyed he had to work. The bathroom door previously had a good sized hole in it. They did a horrible patch job and pained over it. The paint was chipping off everytime we tried to close thr bathroom door which wouldnt close properly. The complimentary breakfast was horrible and pointless. Parking is just a littke underground structure at $5 a day. The maids had attitudes and left stuff out in the parking structure. Half of the parking spots are pull of furniture ranging from refrigerators to tables and chairs. One lady suddenly ran behind my car as I was backing out. Said no smoking but the hallways smelled like cigarettes

We had to change rooms because of the smell of cigarettes. Toilet seat is cracked and warped. Toilet tank is busted. Curtains look like they came from prison.

Location was good and so was price. Some of the front desk attendants were not very helpful. The fridge made loud clicking noises all night, my toddler kept waking up because of it. Wifi was out the whole 4 days we were there so I could not get a little work done on my laptop. Spa was sealed off. TV didn't work initially so I called front desk to help, no one came for 2 hours. The cable box was hot so the maintenance guy put it in the freezer for a few and then it worked a little. No volume control. I've stayed here before with better results but this trip was noticeable that the hotel has let itself go.