Meliá Koh Samui es un hotel espectacular, desde el momento en que llegas sientes que estás en un auténtico oasis. Las instalaciones son impecables: jardines, piscinas infinitas, rincones llenos de encanto y una arquitectura que invita a relajarse. En cada espacio hay un detalle especial para disfrutar, ya sea una cama junto a la piscina, áreas rodeadas de vegetación o ambientes cuidadosamente diseñados para desconectar y disfrutar del entorno. El desayuno buffet merece una mención especial. Es extraordinariamente variado, con opciones de cocina tailandesa e internacional, tanto dulces como saladas. Todo se distingue por su excelente calidad, frescura y presentación. Sin embargo, lo que realmente hace inolvidable la experiencia es la calidez y el profesionalismo de todo el personal. Desde el primer instante, Zena y Runi, te hacen sentir bienvenido y genuinamente especial, siempre atentos a cualquier necesidad con una sonrisa y una actitud excepcional. Queremos agradecer especialmente a Kim, cuya amabilidad, dedicación y atención a los detalles hicieron nuestra estancia aún más memorable. También las atenciones de Matteo, muy cordial y atento en The Level, donde los aperitivos, bebidas y snacks disponibles durante el día y el servicio personalizado agregan un valor extraordinario a la experiencia. Sin duda regresaríamos a este hotel, por sus instalaciones, gastronomía y sobre todo, el personal! Recomendado 10/10.

The hotel absolutely exceeded our expectations. Beautiful rooms, nice beach, family friendly location, amazing pools and relaxing vibe. Everythings about the hotel has the wow factor. Very friendly and helpful staff! Stayed there for 2 weeks and can't wait to go back.

Lovely resort and staff. Stayed in the boat suite. Great concept. We didn’t have hot water some of the days. Was rectified immediately and then compensated at checkout. Much appreciated.

Some construction ongoing which we would have appreciated being informed about, however the staff more than made up for this with their excellent and very professional service. The facilities are excellent, spa is fantastic and the location is brilliant. Special mention to the staff at the level who could never do enough for us and somehow remembered our names on each visit. Can’t wait to return! Paul and Brendan

We have a great week of stay. Breakfast spread was amazing. Staff polite, cordial and helpful. Amenities were great as well. We used YHI spa facility too and it was 10/10 too.

プールアクセスがよかったです。

Great place - nice feel to get clean spacious rooms . Disappointed the main pool was out of action - but still great stay recommend

Everything was great! No complaints

朝食は大変美味しく大満足です。特にパンは種類も豊富でした。敷地内は木々や花がうまく配置され、且つ綺麗に維持されていた。ビーチタオルは交換式で、出来れば使い放題が良かった。

Das Personal war einzigartig. Man findet keine Worte um diese herzliche Gastfreundlichkeit auszudrücken. Alles war hervorragend, eins der besten Hotels in der wir je waren.

I loved everything about this hotel. It’s a beautiful beachfront property but also has a stunning pool with swim up rooms or little channels you can swim in. We upgraded to one of the boat suites and it was amazing. Well worth it! The staff are also very friendly and attentive. I highly recommend this hotel. Book it! You won’t be disappointed.

This hotel is awesome! Pools and grounds are superb, right on the beach, beautiful rooms, great breakfast - cannot fault it here! Everything at your doorstep too.

Great staff, beautiful resort with amazing pool and beach views - highly recommend

We had an amazing stay at the Melia Hotel. The staff were absolutely wonderful throughout our visit. A special mention to Krog and Nay, along with many others whose names we didn’t catch. Everyone was incredibly attentive, friendly, and always happy to help, which made the whole experience feel very welcoming. The hotel itself is very clean and well maintained, modern and there are some great activities available. We particularly enjoyed the herbal compress class taught by Mui. It was a fantastic experience and something a little different that we thoroughly enjoyed. We stayed in one of the boat suites, which was beautiful, spacious, and thoughtfully designed with a lovely layout. It made the stay feel even more special. The location is excellent. It’s peaceful and quiet but not too remote like some other hotels in the area. Being right on the beach is also incredibly convenient and adds to the relaxing atmosphere. We would definitely recommend this hotel to others. The only small downside was that there weren’t quite enough chairs on the beach, but aside from that everything was excellent.

Great, loved the pool access from our room.

We had a wonderful week, the staff were magnificent (Baw, Keng & Krod to name a few). The hotel has wonderful pools & the beach is amazing to swim at & dine on! We will be back.

Everything was exactly how we wanted it to be. Lovely location Great room The staff were all lovely, especially Baw & Luca They are both a credut to the hotel and made our stay extra nice.

Didn’t feel like 5 start resort

The front desk staff are quite daft to be honest. They can’t even do the simple things right. There is a poor atmosphere in the lobby. Most of the day there is only one person around and no communication with anyone. They say just download the app and find all the info there. We found this very poor for a 5 star resort. At the pool the service is very poor to get a drink and you have to actually make an eggy to call someone over or go and get it yourself. The property itself is fine but they need to up their game.

Personal war sehr freundlich , Kundenorientierung sehr ausgeprägt.