Occidental Costa Cancún All Inclusive

Khám phá Occidental Costa Cancún All Inclusive
8,0
Rất tốt
Từ 2.842 đánh giá
Vệ sinh

8,8

Tiện nghi phòng

8,2

Dịch vụ và Tiện ích

8,6

Đánh giá của du khách Occidental Costa Cancún All Inclusive

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Jennifer
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Hotels.com verified review

Très bon hôtel familial. La chambre était spacieuse, lit très confortable, salle de bain très spacieuse. Le personnel est très professionnel, attentif aux besoins du client et poli. La nourriture du buffet est très bonne, variés et le service est efficace. Le restaurant mexicain est bon mais sans plus. Le restaurant italien, nous avons était un peu plus déçu mais ça reste correct. Pour les sportifs, salle de sport bien équipée. Des show chaque soir au niveau de l’accueil. Nous reviendrons avec plaisir. La seule chose que nous avons moins apprécié était l’odeur du savon liquide fournis dans les salles de bain.
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William
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Overall great stay for the price point! Bartenders and wait staff got to know you by name. Property was clean. Rooms slightly dated but clean. Food was average. Took three of our kids with us, the interconnecting room was perfect. Resort is on the small side, but this made it convenient to go back and forth to our rooms and have easy ability to have visual on our kids. We took pool float chairs and floated all day. 4 days was plenty.
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Terry
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Staff were excellent, friendly and you feel welcome. Clean rooms.
Alejandro
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cùng Bạn đời
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Food, drinks and room were perfect.
olando
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cùng Bạn bè
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Na
Enrique
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cùng Trẻ em
4,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Our stay at Occidental Costa Cancun was disappointing overall. Check-in service was slow and lacked urgency. We arrived early (11:00 AM) and did not expect our room to be ready, but reception did not seem interested in providing a welcoming experience. We eventually got our room at 3:15 PM. The property is very small and does not feel like a true resort. There is only one small pool and a limited beach next to a canal where ferries and boats constantly pass, creating a noticeable smell of gas and oil. It feels more like a hotel with a pool than a resort, with no additional recreational areas. The buffet food is average, nothing memorable. The à la carte restaurants are better, but reservations are hard to get, limited to two days in advance, and usually fully booked. One positive is the excellent service from waiters and waitresses, who are attentive and helpful. The rooms are outdated, not well maintained, and noisy if facing the pool. Pool umbrellas cannot be opened due to wind risk, which makes little sense. Hotel taxis are overpriced—about double compared to Uber or private transport. Overall, there are much better resorts in Cancun. I would not recommend this hotel.
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Kristopher
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Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Did not use, hottub was in spa
Patrick Jason
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Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

+++AAA
Tae
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Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

We didn't use.
Shagoon
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

NA
Patricia
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

The kids had to use the pool because of red flag for the ocean but then they had to get out
Connor Keith
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cùng Bạn đời
6,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Buffett kinda sucks. Restaurants are pretty good but portions are tiny. Felt very rushed when I got a reservation at 10 PM and then the staff started closing the restaurant at 10:15 PM. Also, I was only able to get reservations for 10 PM yet I would walk by at all hours of the day and there would be no one in there. It is also a bit egregious that I am at an all inclusive resort yet I only get a certain number of reservations at the restaurants. Overall, staff were friendly but the resort has lots of room for improvement.
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Matthew
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Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Good place, friendly people, fun times.
Geoffrey
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Resort was nice and it was clean. Food was good not great,
Theresa
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Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Na for childcare and no hot tub, website said there were 3 pools but there was only one
Marcy
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Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Everything was great! Staff was fun and very responsive. Food was really good. Had a good variety at the buffets.
Naomi
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8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

I enjoyed my stay at Occidental Costa Cancún. It was really relaxing and fun. The staff were extremly friendly. However, I would say the food could be improved. It was often stale and cold, especially at the 24H snack bar.
Manuel Raza
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Excellent
Claire
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cùng Bạn bè
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Loved it! Had a great stay for spring break.
Gilverto Jose
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Kid friendly
Số lượng đánh giá trên mỗi trang
20
40

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