The hotel is historic and is nicely renovated. My room, a deluxe category room, was well appointed and large. The bed was exceptionally comfortable.
I was disappointed that the room overlooked an interior atrium and did not have a view to the outside or access to natural light. Given the layout of the hotel, this seems to be the case for a majority of the rooms.
The furnishings showed a bit of wear.
I felt the service was a bit cold and impersonal, probably a result of being such a big hotel.