Our room was extremely dusty, and I doubt it had been properly cleaned before we arrived. I had to ask twice before someone finally came to clean it. The room was also unbearably hot. There was only a small desk fan, which just circulated warm air. I would have expected the hotel to have air conditioning, especially during warmer weather. Breakfast was disappointing. It was bland, with very limited options, despite us providing our dietary requirements in advance. Overall, it was not a comfortable stay, and we were very relieved to check out. Unfortunately, I wouldn’t choose to stay here again.

Most staff not friendly , couldn't even speak or smile at you when passing. Booking in no information was given about facilities or timing of meals. When i went to my room, door had been left open with a wet towel. Small lift to get to restaurant/bar area was not working but nothing was mentioned about this before arriving or on checking in.

Gardens were lovely. Quiet relaxing hotel. Room not big, basic but ok Air con was noisy outside window. No room Aircon. Room was in new part. Loads of space in the hotel itself. Different rooms. Great for weddings or conferences. All very grand, posh looking. Dated some might say in areas. Good parking. Staff nice. No pressures anywhere. Would go back. Not a Coventry fan though when driving about.

Good value for money

Great hotel, comfortable and clean. Would definitely use again.

Cleanliness in the room non existent we asked on numerous times to get the room cleaned buckets emptied and used towels collected but it never happened. The meals were awful at breakfast they ran out of bread after 10 minutes waiting they brought out eggs which were cold and asking the cook re bread he said Not my department. I would not go back to this hotel as in fell way below acceptable standards.

Always good

Plenty free parking, good check in, clean room and bathroom, convenient overnight stay

Was great value for money only £4 per day to use pool gym spa hot tub sauna ect nice room clean staff friendly had one problem I lost all my luggage aa I left my bags by reception outside while got a tea! Came back an gone nobody knew where it went

They only thing is if your on your own and have a dog and can't leave it in the room . They don't allow you to the bar . Probably should think about an area for us to be allowed to be served

It was a horrible experience. I lost £50 they put it on the wrong card. Never again

Booked to stay here - was given a room with 2 small single beds instead of an executive double room. Room relatively clean but very tired and old. Light hanging down from ceiling in bathroom, door damaged from water, jacuzzi jets in bath looked dirty. Went for breakfast at 7am but was told breakfast wasn't available. When I asked when it would be was told that it would be served at 8am due to the chef turning up late. This contradicts what my colleague was told about 5 minutes later as they were told, breakfast would be available in about 5 minutes. We weren't allowed to enter the restaurant to have tea, coffee, juice, cereal, toast which would have been appreciated. As I was travelling, I had to leave as didn't have time to wait around for 1 hour. Staff didn't seem to enjoy working there and if you asked for anything, you were made to feel awkward.

didn't realise i was staying in such a cheap hotel, the photos and the price suggested it was a little more upmarket, not really the case. Majority of the electrics in the room didnt work, internet ready tv no internet, 3 wifi networks only 1 for public which didnt work, no signal on mobile phone so couldnt stream anything or carry out any work, electric fan broken during a heatwave with partially locked windows, bedside lamps didn't work nor did the wall lights near the bed so master panel by front door was the only option, elevator sounded like it would collapse at any given moment, opted to stick to the stairs and walk the 3 floors each time rather than risk it, the 3 course meal turned out to be a all you can eat buffet with the worse food known to man, genuinely prison food tasted better and thats saying something, the hotel food was all deep fried and sat under heat lamps for a few hours to really seal that old age flavour in, kitchen and waiting staff were really genuinely helpful and friendly however so there's a plus staff at reception were ok on approach but you could see they were probably treated like crap and hated their job's so all in all about up to standard when compared to an ibis hotel, id suggest a travel lodge instead of this place for a decent nights sleep with working electrics.

Fantastic place - the main house and grounds were absolutely gorgeous. Stayed in the new part of the hotel myself due to my lack of mobility - if i remember rightly, there weren't any lifts and l'd struggle carrying my bags up n down stairs. Lovely staff, nice pool, sauna and steam room. However, could definitely do with a relaxation area - some sunbeds around the pool perhaps. For a 3 star hotel, considering l actually believed it was 4, it really was exceptional value - great place to take your wife or girlfriend for a birthday surprise. Oh, also ample free parking - always a bonus, especially nowadays Highly recommended - Stace

Needs some TLC.

Apart from James in the bar who was so helpful and apologetic my experience was far from satisfactory. On the 1st night despite closing at 8.30 the restaurant ran out of food at 8.05. Eating at 7.15 the 2nd night I wished they had run out again. Being asked to purchase a voucher from reception before I could eat was ridiculous. There policy of not allowing anything to be charged to your room is outdated. Staying during two of the hottest days in June could account for the majority of staff being blunt and unhelpful. But basic common courtesy and some accountability for the terrible food would have been good. I would not stay again despite the low price. However externally the hotel and grounds are very nice. The two young gentleman on reception were helpful and sorted my room for the 2nd night. James on the bar went above and beyond with his service and politeness.

Rooms and hotel very tired looking. No AC, no daily room cleaning, room poorly cleaned, breakfast overcooked and dry and the room way too small.

A very nice looking hotel, garden area was well maintained, not impressed by quality of the food for the evening meal , think we arrived in the restaurant after a coach party had eaten , virtually nothing left . The poached fish ?? Was fish in breadcrumbs & deep fried i would guess , managed to get a spoonful of runner beans , and some potatoes (fried again ) but not chips . Managed last piece of sponge for dessert . Went out to eat on second night as coach party still at hotel . Checked out after 2 day , lady behind desk didn’t even look up from her screen. Didn’t say thank you for staying or hope you enjoyed your stay etc just took our door card . Would I go back ??? It was cheap !.

Very poor hotel. Rooms adequate at best. Food selection carvery only but not very good. Poor bar service very slow. Understaffed. Stayed for business 2 nights will definitely not return

Room could have been cleaner, disastrous check in, was told there was someone who had checked in under my name already. Fierce strong smell of curry in the hotel