All is good. Just a caution ; the beds are super soft and ı have back problems. So 1st night was a big problem for me. They fixed it for the 2nd night by putting an extra layer on top of the bed. Then it was OK. IF you are NOT comfortable with soft beds, be aware

Lokasyon olarak merkezde kahvaltı güzel temiz otel resepsiyondaki çalışan arkadaşların inisiyatifine kalıyor oda seçimi

Herşey güzeldi

Hôtel incroyable confortable et calme, les petits déjeuner étaient délicieux

Personal sehr professionell und freundlich. Die Betten waren schlecht. Wir würden gerne mal hingehen.

Çarşı merkezde mükemmel bir konumda. Her yere yakın yürüme mesafesi otopark sıkıntısı yok kendi otoparkları var

Smart staff and service

Very clean and spacious room, super friendly and helpful staff, beautiful hotel with perfect location, absolute great value for money, underground parking which makes it even more convenient, highly recommended

Temizlik, personelin ilgisi

otel muhteşemdi ..tertemiz ve özellikle merkezi yer de olması büyük avantaj her şey için teşekkürler..Trabzon daki evimiz artık ZORLU GRAND HOTEL

Müthiş konum , müthiş servis , müthiş personel , Necati abi sevgiler 🙏

Oda temiz personel fena değil

Shopping in the lower floor. Very clean room and hotel. Concierge knowledgeable and helpful.Restaurant very nice and good selection at breakfast buffet.

Sauna ve buhar banyosu oldukça yetersizdi.

Oda buyuk, yastiklar ve yatak konforlu, sicaksu iyi calisiyor, sadece oda havalandirma sistemi cok sesli, acik unutursaniz gece uyandirabilir

Oda güzel, çalışanlar güleryüzlü, kahvaltı çok lezzetli, yatak da çok rahattı. Süper uyudum.

good food.

The location is great — nearby shops are very convenient. Front desk staff are excellent — very professional and helpful. However, other staff members are just average, and the sauna and spa service staff are below average. Overall, it doesn’t fully feel like a 5-star hotel; more like something between 4 and 5 stars. Still, it’s the only good option in the city center.

Excellent staffers

Excellent staff.