Property was wonderful, but the neighborhood was dirty

this gem was tucked away and barely noticeable from the bustle of the streets. warm staff greeted you at the top of the stairway and bags were carried to a our spotless room overlooking the busy streets of San Jose. Boutique hotel adorned with plants and accent wooden beams. breakfast was the highlight, with a variety of fruits, rice and beans, hash, and breads to satisfy our vegan diet, accompanied with good coffee made for a solid start to a day of exploring.

Super Frühstück

The hotel was well located and our room was comfortable. The hotel restaurant was excellent.

Problème avec le personnel qui n'est pas très compétent / professionnel. J'ai demandé le booking d'un transport pour aller à l'aéroport à une personne du desk, le lendemain je demande à une autre personne qui me dit qu'elle s'était trompé sur le jour du transport.... A cette dernière personne je demande la possibilité d'un late check out qui me dit que c'est OK pour 13H à la place de 12H. Le jour du départ le desk m'apelle en me disant que je devais libérer la chambre car il était 12H passé...Le message n'a pas été passé pour le late check out. Bref.... pour un séjour de moins de 3 jours dans cet hotel, cela fait quasiment 1 problème par jour avec le personnel... Parlons de la chambre: il n'y avait quasiment aucune étagère dans la salle de bain pour poser ses affaires de toilette. Le pire est l'arnaque des deux belles bouteilles d'eau en verre dans la chambre, elles étaient remplies avec de l'eau du robinet sentant affreusement le chlore et ayant mauvais gout nous obligeant à acheter de l'eau minérale en dehors de l'hotêl.... Le restaurant roof top ne vaut que pour la terrasse à ciel ouvert. Les tables y sont minuscules, les plats et le vin y sont très cher d'un mauvais rapport qualité / prix. Rib Eye très cher et dur..... étant le plat le plus cher du restaurant, la viande m'est restée en travers du gosier entre sa dureté et le prix. Le petit déjeuner est correct, sans plus dans la qualité et le choix des produits.

Great location, v friendly staff Lovely rooftop restaurant

The staff and restaurant was excellent. The city was sad looking and run down.

Very cool designed hotel. Staff all very helpful and friendly. Breakfast was very tasty and a good selection of hot and cold food. The restaurant was also very good with a lovely rooftop terrace for food/drinks. Safe location to walk around outside, and with secure on site parking. Our room was clean, comfortable but no frills - worked well for a two night stay but not as stylish as the hotel itself. We would recommend staying here for a short stay in San Jose.

Clean room, good breakfast.

Nice staff

Wonderful room and friendly service. Great location and the food in the restaurant was exceptional! 😍

We had a great stay here! Hotel is within walkable distance to a lot of other restaurants/shops. The ambience was great and they have excellent breakfast (free!) options. The room has basic amenities. The only issue was the AC stopped working on day 2, but otherwise, everything else was good. Their roof top restaurant also has good menu options.

very nice hotel, clean , it gives a feeling of a 5/5 star hotel.

Very clean rooms. Staff was incredibly attentive and polite. Adjoining casino was a pleasant surprise. Rooftop restaurant and bar was lovely. Highly recommended.

Clean, nice restaurant with a view, excellent location

Fantastisk hotell.

Location good.

Beautiful hotel and rooftop patio. Standard king size room had a very tiny bathroom. Bed was comfortable. Rooms are older. Room service was great. Friendly staff but the food from the restaurant was very poor. Something typical a simple as Arroz con pollo was terrible. They were very accommodating and took it off our bill. The dulce de leche croissant pudding was fantastic! The hotel is in the center of the city and with minimal traffic is 40 minutes from airport with traffic 1.5 hours.

The room was amazing. The whole hotel was even better than we expected. Great staff and insane views of the city!

Très bien