This hotel is advertised as 5-star but in reality feels closer to a 3-star property. We arrived late in the evening and received no welcome drink. When we asked to buy a beer, we were told it was too late, and staff appeared confused about whether the bar or restaurant was open. Being told to “run fast” to get a drink before the licence ended was not the level of service expected from a luxury hotel. The room was very outdated and poorly maintained. It felt unclean, with visible dust throughout, mould around the bath and shower, unreliable hot water, and extremely worn towels. Maintenance work was badly done, with paint and sealant marks visible. The minibar was locked, which was inconvenient. The hotel itself is in disrepair, including the swimming pool, which had missing tiles, rotting wood, and cloudy water. There is also a serious crow problem — they swarm the property, bathe in the pool, steal food, make constant noise, and even fly into rooms. Food and dining were another major disappointment. We ate once at Canacona restaurant and did not return due to poor food quality. We also went to Cortaz restaurant. It appeared dirty and poorly organised, with unattended dirty dishes and confused staff, so we avoided eating at the hotel entirely. Although the gardens are beautifully maintained, the private beach lacked basic facilities such as sunbeds and felt disconnected from the hotel. This is more like a 3 star hotel not 5 star at all.

Allt var toppen!

Rena rum, trevlig personal, maten är bra. väldigt fint runt om. Hotellet är lite nedgånget för vad det kostar.

It’s very good experience

Not so good. Breakfast spread was average.

Not as clean as expected. Billing experience was terrible. They admitted inaccurate charges and returned 11K in cash, but that took a lot of waiting. Not only one, all three rooms were charged extra knowingly, seems like a regualar practice.

It was a nice getawayy

-

Management booked a movie shoot while we were there. They were given access to all the facilities - including the pool - which were blocked from the guests. Such poor planning at the expense of guests.

Amazing staff! Quite and peaceful property.

Grand hotel, grand experience even when it was offseason with facelift construction was ON. Traditional Indian architecture and experience

Spacious and high ceiling rooms, clean and well maintained property and good ambiance. Entry point to the beach needs improvement

Excellent staff and service . Some furnishings and rooms are very old. The rooms are very spacious

Waste of such a beautiful property! Slightly dated but has a great potential if managed well! The staff is untrained and unprofessional! I came here for a quiet time after 4 days in Taj panjim and I am not impressed at all! The rooms are decent size but was not cleaned well before I checked in! The bedside tables were sticky with sugar syrup! didnt get hot water on both days! The breakfast spread is decent but poorly managed! The live station are in the center of the room with the other spread surrounding it! So guests wanting eggs or fruits have to be in same line! The glass water bottle was not cleaned and had black marks at the top! Pic attached! The staff at the reception didn't know what time the restaurants are open when I wanted to go to OKO for dinner, he said it's open only for lunches whereas someone else told me it's open by the time I had a boring dinner at their Canacona restaurant! The bar was empty which is understandable but serving a 2-3 days stale wine is not acceptable! The guy did not bother to open a new bottle for a glass of wine! Other 5 star hotels would have gone over and beyond! Equally untrained staff at the reception and all restaurants! The shack had no shack vibes! Ordered chicken cafreal and the chicken was not fresh! Ordered pasta for dinner in room and they sent french fries! Therapy room in the spa had no spa vibes! Just a room with a wobbling massage bed in the center! I regret not reading the reviews prior to booking! Though the property is

Thank you for a wonderful stay. Regards Ash

It is a very big property. I felt it lacked enough buzz. Felt too quiet for a vacation.

Lovely property. Could be better

The property is beautiful. You can't fault the attention to the grounds surrounding the hotel. However the stay was below average for me. The rooms are dated and contained mold in the bathrooms. The front desk staff were very rude and unwelcoming. One even called me at 7AM in the morning to query something (not the wake up call I asked for). Upon checkout, I asked to leave left luggage for a few hours. The front desk agent seemed put out by this request and pointed at some non-descript location in the distance and threw a luggage tag at me. The restaurants were average. The food quality at restaurants in nearby Palolem beach were far superior and cheaper. The breakfast buffet was like a circus. Tip to the management - highly recommend you update your keycard system. In modern hotels, the keycards would not be deactivated if you hold it close to your mobile phone. The hotel grounds are huge and it became tiring walking backwards and forwards to reception to keep reactivating my keycards.

I recently stayed at the Lalit. I was blown away by the stunning beach. The rooms were outdated and needed modernisation, but they were clean and functional. However, the highlight of my stay was definitely the beach. The sand was soft and the water was crystal clear. I was able to relax and soak up the sun all day. The staff was friendly and helpful, making sure that my stay was as pleasant as possible. Meraj was super helpful and couldn't do enough for us. They also provided a good breakfast selection every morning which was a nice touch. The Golf course and Gym were amazing with a decent set-up. The restaurants were ok in the hotel and had a good selection of food for different dietary requirements. In conclusion, while the rooms at this hotel are in need of an upgrade, the breathtaking beach more than made up for it. If you're looking for a ok hotel option and don't mind sacrificing some amenities for a fantastic beach experience, this hotel is worth checking out.

No checkin procedures like welcome drinks and warm greetings was done. It was a cold welcome. The property had only one golf cart/ buggy which was odd considering the massive area and Incase guests wants a tour. We had to wait 10 minutes each time if we needed a beach drop or a property tour. Apparently they don’t allow your personal cabs to come in, they will wait outside the gate and a buggy will drop you there, which again is an inconvenience. Rooms are specious, and comfortable- we booked sea view suite. The overall experience otherwise was good, including private beach and shack(sea side restaurants) in room dining, and breakfasts options.