Spacious room with a great view of the canal. Easy walking distance to restaurants and shopping and sight seeing. The breakfast had a nice variety of options.

Beautiful old hotel, very convenient location with bus stop 1 minute away. Quiet and peaceful. During the heatwave the aircon was much appreciated. The staff were friendly and there was a large choice at breakfast. Would highly recommend.

Excellent location. So very close to everything. The hotel is quiet and the staff professional. The rooms are huge, with a gorgeous bathroom and a vestibule! You can’t hear any hallway noise. And the breakfast! Linen tablecloths and napkins. The food selection is very generous. Highly recommended.

Rooms are unique and decorated beautifully. Nice, crisp sheets. Great bathroom toiletries. WATER IN THE ROOM IS SO APPRECIATED - two bottles to carry around, plus a glass bottle each of still and sparkling. Location is wonderfully convenient - a few minutes walk to the square, but just a little bit removed so you don't hear noise all night. Stay away from restaurants around the square unless its for a drink. Food quality is kind of average.

Excellent location and very friendly and helpful staff. I would definitely stay here again.

Excelente hotel !!

It was a great stay!

La chambre ne correspond pas à celle réservée qui promettait vue jardin ; elle était en demi-sol et malheureusement une odeur de moisi épouvantable. Éviter la chambre 99 !

This hotel was a lovely surprise! It was charming, historic with lovely rooms. The staff was helpful and friendly. We loved having a drink in the sitting room/bar after a day of sightseeing. Highly recommend a stay at this hotel; you won't be disappointed!

Close proximity to the town. Walkable for seniors. Breakfast was spectacular with welcoming and gracious staff. Elevator access helped with some of the stairs. For seniors ask for help at the front desk, and you will be helped with your luggage if needed. For able bodied persons, accessibility was just fine. Beds were comfortable. Even though the place offers you to "happy hour" in their sitting room ( a beautiful room) there is no one there to assist. Not too many outlets for charging in the room The prices were very reasonable, so one must accommodate minor inconveniences like this.

Very good hotel, perfect location enjoyable rooms

Clean room, antique charm and old school hospitality was all very good. The staff was helpful and the breakfast was delicious.

We were three senior women with four friends who were traveling in Belgium after singing a concert in London. We booked the family room on the second floor with second room that had a twin bed on a rather small and slightly raised floor. The room was large with four doors inside. One led to the bathing room, one to the toilet, one to the clothes cupboard, and the fourth to the coffee and tea maker. Huge windows and a door led to deck outside with a table and four chairs. It was a charming place as described on the website. The hospitality in the dining room along with the delicious breakfast gave the place the 5th star. A young gal whose name escapes me (American and Belgium) was a pleasure to meet. Zaki at the front desk was super helpful. He was pleasant, greeted you and helped with our luggage. House keeping was ever present, and rooms were made up each day. We had opted not to have the room cleaned on one day. However, when we returned there were clean towels, toilet paper etc. left at our door. The location made it the best selection we could have made. The prices were moderate. All in all, it was good choice.

Friendly staff, spacious room, good breakfast buffet

This hotel is a lovely property in a great location. The room was clean and quiet and the bed was comfortable.

Hotel muito bem localizado, prédio antigo, todo modernizado, mas restaram alguns degraus nos pavimentos. O elevador existe mas alguns degraus são sempre presentes, pois os pavimentos tem desniveis. Equipe muito prestativa. Precisamos de assistência para o carro alugado. Foram muito atenciosos. Estacionamento um pouco distante do hotel. Nenhum desses pequenos problemas comprometeu a experiência, que foi maravilhosa. Recomendamos muito.

Excellent hotel

Hotel elegante con la esencia de Brugge, ubicado a un costado de la plaza Jan van Eyck con una vista espectacular y muy cerca de Grote Markt.

The hotel was in an excellent location as it was a short walk to the centre of town and there was a bus stop nearby for the train station. There were two cafes for breakfast and a very nice restaurant nearby which we found very convenient. The rooms were traditional, perhaps a bit dated but very clean and we had a lovely view of the canal from the bedroom and the bathroom. The staff were very polite and helpful. They provided us with extra free bottles of water as it was extremely hot when we were there and gave us helpful advice about directions to tourist sights.

We loved this older boutique hotel. The hotel is a great location. Bus near by, restaurants as well and on the canal. The staff is very helpful and even has a nice sitting area with a small bar.