Xếp hạng và đánh giá tổng thể Sunscape Coco Punta Cana - All Inclusive

I didn't like the variety of food and my room kept flooding

Sunclub area was amazing! Great if you want more peace and quiet but i dont know how they differ from guests because they require no wristbands? whatever it didnt really bother me because it was still a nice area. Room service was included and we did take advantage of that! shoutout to our concierge Julio, he was the best! and the bell boys are also lovely. I will say the food was a 7/10 but they have SO many options, you’ll find something you like. If you’re a foodie who uses social media alot, you’ll be pleased to find they have le petit chef on the resort, super cute! One thing I will say, DO NOT book transportation with the resort. I recommend uber or keeping the contact of an airport taxi. It kind of seems like they send you with anyone i took a 12 min ride to coco bongo and payed $25 USD (not terrible) next day, i book airport transportation(15 min ride on shared van) ASK FOR MY ONE CONDITION TO BE ABLE TO PAY WITH CARD… we get in the van and the man tells us his card scanner wont charge after driving for a few minutes, refuses to return us the hotel so we can uber, then proceeds to tell us its $45 for the ride and makes us take out money at an ATM Ridiculous, an uber would’ve been $27 and i would’ve been able to pay with card…like i requested. Luckily im cuban and speak fluent spanish and told the guy im not stupid and payed him what he deserved in this situation. other than that, our experience was wonderful and i would definitely recommend the hotel :)!

Amazing 6-day stay at Coco Sunscape! Huge thanks to Jony and the Windows Restaurant staff for their outstanding service, warm hospitality, and making our experience truly unforgettable.

Daily shows very good

Pocas opciones

Limited drinks selection. But good for a couple of

Was not too bad overall could be better if they had more food choices.

super

Buen lugar

We weren’t even aware this had a family side or an adult side!They put us on the family side and we were on a group adult birthday trip😢The elevators were broke the whole time, I had 3 broken ribs and had to walk up 3 floors to get to our room our whole entire stay!🤔The buffets food was very nasty, even the drinks from the bars weren’t good! I would never stay here again!

Nicki Mijah excelente. La mejor. Excelente. Y Cruz, Ruth en la barra fenomenal

Nos encanto todo el personal muy amables la comida todo muy lindo

Elevator broken. Management kindly gave us ground floor room. Took 3.5 days to fix. Tough on seniors.

It was a nice experience overall. The entertainment staff was the best . The spa was really nice too

En la habitacion asignada fuerte olor a humedad.

Upon arrival you're swept up quickly by the staff depending on family size I'm guessing. As a couple we were escorted to the "Adults Only" section. We were asked to have a seat in the waiting area; and told we would be helped promptly!! This was NOT the case. We patiently waited almost an hour with no one coming to get us; but waiting on people that just walked through the door. There is obviously no protocol in place for check in!! When you're swept away; leaving your luggage behind; they should probably make a list of names in accordance with your arrival and use said list for check in!! Coming from northern America we were not dressed yet for the hot weather and I for one; was getting very uncomfortable sitting around waiting!! Next is the room. How bizarre!! In ALL of our stays we have NEVER had a room where the bathroom is not separated by WALLS!! It was open concept with the bed directly next to the open bathroom!! Absolutely NO privacy. If one got up during the night; all got up. When you turn the not closed in bathroom light on; it lights up the ENTIRE room!! The room had a hot tub that NO hot water ran into. Nor did I see any controls to get the jet action. Housekeeping showed up daily but was very inconsistent to what they did each time. They did leave a wad of my hair on the floor for 3 mornings. I'm hoping it was picked up after we checked out!! The all glass stalls are knowingly hard to clean; but; it should be attempted. Apparently; I've run out of space

Good resort, perfect food,nice location.

The food was nasty, everthing at the resort is an upsale. The resort credits that i was provided were not granted on things stated

Overall property and food was good. Check in was a bit of a challenge.

Solo tuve un tropiezo al llegar con recepcionista q me atendió en adultos only xq aún sabiendo q soy operada de ambas rodillas me envió a un tercer piso cuando sabía q no funcionaba el ascensor en ese momento cuando viro y le explico nuevamente se molestó y me dio una segunda habitación pero molesta. Eso fue todo