Xếp hạng và đánh giá tổng thể Catalonia Riviera Maya Resort and Spa All Inclusive

overal good

The staff is always great, and the food is great. The keep rhe beaches and the property super clean. They are always trying to improve your stay. The spa is wonderful the hydrotherapy is always refreshing after a nice massage.

La comida, no es de muy buena calidad, cero variedad. La atención del personal de restaurantes es mala . No buscan como ayudarte o hacerte sentir cómodo. Fuimos en familia y siempre hubo problema para sentarnos juntos. La habitación fue lo único bueno bastante limipa y bonita

It was central to everything Beautiful area

I don't know that this was unique, but the grounds around the property were immaculate. The unit we stayed in (#8031) could've used a little TLC. Many of the outlets were broken, the ceiling fan was loud and made knocking sounds which made it hard to fall asleep and we had to have someone come and fix the AC unit within the first 10 minutes that we checked into the room because it was making a very loud screeching sound. At one time the electricity went out & we had to have someone come fix it.

There was not a place to get out of the sun if you needed a break during the day other than going back to your room. We bought the privilege option, but that only gave us 4 ala carte restaurant dining during our stay. Other high level options we have had at other resorts, there were daily ala cartes that were pre booked by the resort

This was a last minute (booked Saturday went Monday) trip. We picked this resort for snorkeling and general location. We enjoyed snorkeling right off the beach. My husband hurt his foot on our first day there. (Not anything to do with the Resort. ) They were great! Helped us move from 3rd floor room to 1st floor so he didn't have to do stairs. Helped make sure we had ice packd. Food was very good. The staff was excellent!

They

10/10 stay

Perfect vacation!

no tissue paper in room. no body lotion. has fan in bathroom, but no way to turn it on. killed two large cockroaches. killed a large black ant crawling on my bed.

Excelente hotel con todas las comodidades y con muy buen trato de todo el personal

We just spent 10+ days at this resort. Good: Great service! Some of the most polite and kind staff we have encountered. Many languages spoken at the hotel and during activities or events they had plenty of interpreters to help navigate. This makes the trip so much more enjoyable for us, as it’s fun to interact and mingle with others from countries all over the world. The hotel grounds are immaculate. A big word, yes, but as you travel around to hotels and stay in 5 star hotels , it’s not hard to pick and see a flaw based on the price point. Could be running paint, unfinished repairs, or in some cases just poor craftsmanships. I’m telling you, this hotel, at least our room and tower were spotlessly clean. The grounds were kept, the pools were cleaned daily, there is zero trash laying around … that’s not only around the pools but the beach. See if you notice a sense of pride in ownership. You can see it. Food is great! IMO resort restaurants are mid - but they were all good. The local area has TONS of Options that are so good. Grab a golf cart and cruise around town- it’s a lot of fun. Gym is solid/ decent and good equipment. Sit on the beach: below the pool. Amazing! Bad: Not sure if this is bad, but it’s a more relaxed environment. Very family and baby boomer oriented. For us, that’s awesome! If you are looking to party, maybe not the place. So if you enjoy watching people fall over themselves each day, you won’t see it here. Great experience! 5star

Stayed here the end of April 2025. Meals were good, alcohol drinks very sweet, staff very friendly. Loved that even though there was sargassum in part of the baracaded area of the ocean there was a large area that never had any with great snorkeling and sandy area. Would not recomend swimming inthe lagoon due to jellyfish. 3 pools gave plenty of space to swim and always found loungers for our group of 11. The evening shows were anazing!

Stuff is good clean and friendly. The food no good evry day same. Wish to have better food.

Tienen habitaciones muy cómodas y para familias de 6 integrantes

The property and upkeep of it are amazing.

Todo bien

The food options were terrible... we got food poisoning in our last day and couldnt enjoy... We end up eating outside the resort many times. Service was not good with the expemtion of Naftali in restaurant beloved..he was amazing. If you qre not an exclusive member you wont be treated as good.

They were so accommodating to all your needs - so clean - very helpful - it was a wonderful experience