La chambre était propre et confortable, et le personnel gentil et courtois. Toutefois, l'établissement est vieux et manque un peu de soins. Certaines tuiles de céramiques sont brisés, la décoration date et le miroir dans la chambre était tâché.

The best way I can summarize this hotel is as a “work in progress. “ This is an older hotel that is showing its age in spots. The hallways and elevator are very dated. There is work being done on some of the floors and it appears that they are painting some of the hallways. The room is very well updated with a spacious room. However the bathroom, which I don't have a photo of is extremely old and mold is evident in the shower. It appears they updated the floors but left the original tub and tiles in place. It wasn't very expensive and we were there for one night so it served it’s purpose.

The place was not clean. We booked almost a month in advance and we had a 2 rooms in the old section. It smelled like weed because people were smoking in their rooms. the bathroom was not clean... like we found hair in the shower and a bit everywhere. I didn't know it was a cheap motel. My first and last time for sure!

Very close to amenities, mall, Costco, easy access to highway, and pretty direct to downtown. Didn’t use the pool. Had a main floor drive-up room. Air conditioning worked well. Bed was comfortable. Washroom was a bit dirty, didn’t look like counter was cleaned when we got to the room, and the shower track was dirty. Needs a toothbrush scrub to clean it. Staff was friendly. Windows opened but we couldn’t because there was a bunch of bikers outside with chairs all day smoking pot.

It was good value.

My husband wanted the hottub but he had to get out every 10 seconds to start it again and the staff were vacuuming before 9 am which I thought was very disrespectful of their guests

Draps pas propre a notre arriver. A été corriger durant la soirée.

when booking on Expedia breakfast is not included!!! big issue as we saw it i did spoke to management and he cleared it up!

Très bien et très bon service

My room wasn't fully clean. I had hair in my bath, spider on my bed, dirt inside the coffee machine, the TV screen was defective and the remote wasn't working. Bed were confortable and staff was welcoming. The Hotel is well position in the city but I will choose another one on my mext trip due to the lack of cleaning in the room and on the shared space as well like elevator that was dirty. The Hotel was full which might explain why it was that way, and it might be different if you visit this place outside the vacation season.

Is was by far the worst hotel ive stay in the pool was nasty our shower wasnt even clean the manager didnt even help us whats so ever never again

The room was more spacious than anticipated. The bed was super comfortable and I had a great sleep. Would definitely stay here again. The location is great for day trips with easy access to shops and highways. The Brass Rail breakfast was just what I needed and the staff were very friendly. Thank you to everyone!

Staff were great, especially at check-in. So kind and accommodating about travelling with kids and dogs! Rooms were adequate although clearly an older building, but maintenance is done and beds were comfortable. Great little exercise room and swimming pool. Fantastic location for shopping and so convenient to have a restaurant attached.

Survey in only English without considering that your customer could speak French. The hotel is fine and well organized.

There is a little bit of a walk to your room

Restaurant has awful food and delicious. Front desk staff were very friendly. I found $200 a night was alot for the shape of their rooms. Patio doors are awful to open and close and needs updated badly. I suffer from arthritis and I could hardly open and close the patio doors. Needs some remodeling in certain places. We arrived for 3pm check in but room was not clean so we didn't get to our room until an hour later at 4pm. For $200 a night I should have gotten a discount or compensated for the waiting.

Good location and clean room

Au plafond de la salle de bain il y avait de la moisissure, ainsi que les murs aux côtés du bain. Bain écaillé et taché noir .

The most friendly staff anyone could ask for.

Room is clean but the service is terrible. The phone in the room was not working. We had to walk long way to the front desk to ask for the service. However we never got the service even we went to the front desk to ask.