The staff were so wonderful. They made the stay :-)

Breakfast was good bar great

Clean room, perfect positioning for weekend break

Excellent breakfast. Good selection of items. Room spacious. Excellent location. Great value for money.

Great location near the metro and walk across the bridge to bars and restaurants

The check in was seamless which is great as I was super tired. Everything in the room worked and was well structured.

great room and location.

Restaurant was nice and the server was great! She had great recommendations for food as well as places to visit nearby!

Well worth the money

Our room was amazing with a fantastic view of the Tyne Bridge & river, as requested. Enjoyed our complementary prosecco for Valentine 's Day - a nice touch. All staff were very friendly & made our visit feel special. Thank you so much.

Clean spacious room. Friendly staff. Super breakfast.

Room was spotless, and clean. Excellent value for the quality.

no water provided in the room, room tired and air conditioning wasn't great................. unable to control actual temperature. Tap in bathroom was broken

Good service, good room, great pool and nice breakfast.

Front desk 5/5. The attitude of the housekeeping manager in sorting out a small issue however …..

The room was very cleaned and staff were very friendly and helpful.

All was good for visiting Newcastle

We had a beautiful room overlooking the river. Warm and cosy. Worth paying a little extra for.

The only issue we had was the heating in the room itself, we had to use a portable fan heater, without this the temperature would not go above 19 Deg. Other hotels we have stayed at, this was not an issue.

Bar and restaurant very overpriced with a 15% service charge added on on top! Air con wasn't working sealed windows so room was stuffy and hot