Clean, nice small room. Nothing fancy. Basic, but very clean.

Staff was friendly and helpful breakfast was good

Café da manha bom e com bastante opção. O quarto atende as necessidades e possui frigobar. No dia do check out, o hotel permitiu deixarmos as malas próximas a recepção enquanto andávamos na cidade. Localização bem próxima da estação de trem e bom ponto estratégico caso esteja de carro, pois fica fora das ZTL. Caminhada de 30 minutos para chegar no centro histórico. Funcionários atenciosos e prestativos.

夜遅くに到着したにも関わらず、女性のスタッフの方々が親切に対応して下さった。駅までとても近くエスカレーターが動いていればすごく便利な場所にあります。 しかし、大きなスーツケースがある場合は要注意！！ 朝、夜など、エスカレーターが止まっていることがあり、かなりの負担になります。 その場合はタクシーやバスをおすすめします。 私は地元の方がお手伝いして下さりなんとか上まであがれましたが、途中動いていないということも頭に入れて行動して下さい。リュックくらいなら全然問題はありません！！

Desayuno rico

Agosto and Lucia were so friendly, welcoming and knowledgeable. They give us great advice on what to see, restaurants to visit and where to park. The hotel itself is beautiful. It's clean and has such a European charm. Would definitely stay here again!

Excelenteservicio, habitaciones grandes, desayuno incluido hasta las 10. Llegamos tarde y nos ofrecieron un desayuno tambien, aire acondicionado en habitación, cama hermosa,baño limpio y completo. El staff un 10.

We arrived at noon time and the hotel let us check in earlier than schedule, and that was very helpful. The following day we found the breakfast was great, beyond our expectation.🙂 It was a wonderful experience.

Cidade medieval muito bonita . Hotel confortável e limpo , localização muito Boa ..

Pulizia buona. Posizione ottima.

Tudo ok. Achei a cidade muito antipática com os visitantes, mas os funcionários são muito simpáticos e ajudam os hispedes.

El hotel esta precioso. La ubicacion buenisima porque esta justo en frente de la estacion, dejas tus maletas y listo. Tuvimos mucha suerte porque nos dejaron entrar a la habitacion desde temprano. El personal es muy muy amable. El desayuno muy completo

Hotel Italia was an absolute gem. The staff were incredibly friendly and helpful — they understood we were tired from traveling with teens and even nailed a salon recommendation that turned out to be the best hair wash of my life, just minutes from the hotel. Our room was spotless, quiet, and the A/C worked perfectly; we didn’t hear a sound from neighbors or stair traffic. The location is a sweet spot — only 5 to 10 minutes from the tourist sights, yet tucked in a local neighborhood with bakeries and grocery stores, giving us that refreshing, peaceful feeling of being disconnected from the tourist rush. Breakfast was amazing, and the little teen-approved Duomo and gelato challenges made exploring even more fun. Bottom line: we’d come back and stay here again in a heartbeat. For anyone visiting Siena, Hotel Italia at Porta Camollia gives you that perfect “live like a local” buffer before diving into the Duomo and Piazza del Campo — and if you need a salon, just ask reception; their pick is solid.

The hotel is a bit older but the hotel and room were very clean. The bathroom was very nice. Good value.

Hôtel bien entretenu, chambre agréable, très bon accueil. Très bon petit déjeuner dans un cadre agréable.

Hotel Italia is welcoming and comfortable. It is conveniently located a short distance from the railway station (which is connected to street level by ten escalators and relatively easy to access with luggage if they're all working). The included breakfast buffet offered a great array of tempting options. The centre of the city with all the main tourist sights is only a twenty to thirty minute walk away through very picturesque streets.

Great to sleep and easy to sightseeing

Clean, comfortable rooms. Very friendly staff.

Muy amables en todo momento. De hecho, tuvimos un detalle con la habitación, y nos ofrecieron otra opción que se adaptara a nuestras necesidades. Muy agradecidos. Y el desayuno muy variado y delicioso.

La habitación ejecutiva estaba muy amplia, cama cómoda king size, bonitos acabados, el baño muy amplio, habitación 361 fresca. La situación está muy cercana a la estación de trenes. Caminando a la plaza principal son como 20 min entre calles muy bellas y llenas de tiendas. Hay restaurantes cerca. El desayuno típico europeo, nada del otro mundo. El personal muy amable con algunos hablan español. Si lo recomiendo 100%