The room was nice and clean- no fridge or microwave in the room- have to pay a daily use rate for a microwave. The pool was small! Many people drinking beers by the pool and very loud for a small area.
The buffet restaurant is expensive! The cafe/grill restaurant- staff were rude and would not give us table even though some were clean and open. We walked to the next hotel and ate there! Very nice place to eat.
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Steven
8,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Older hotel but clean and renovated rooms. Was very quiet and nice harbor view.
James
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Great service and room. Easy parking and great restaurant.
Brandy
Kinh doanh và Giải trí
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Covneient
Frederick
Giải trí cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Nice and comfy!!
JIAQI
6,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
The facility was a bit old. There were about 7-8 small cockroaches in the room.
Allan
10,0
/10
Đánh giá cách đây 14 tuần
Hotels.com verified review
First stayed at this hotel over 20years ago. As was the case then location is still beautiful over looking Hilo bay and next to magnificent gardens. Dined in the cafe on Saturday and Sunday nights as the restaurant only offered a rather expensive buffet. Hotel is showing its age in some respects but is still a nice place to stay.
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Katy
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
This hotel is very conveniently located on Banyan Drive in Hilo. Staff was friendly. WSW Steakhouse had amazing food and staff and is right onsite. There is also a more casual restaurant that had friendly staff and a smaller menu. Beautiful location but loud locals out until late at night blasting music was kind of a downer. Hotel is a bit rundown but overall a good value for the price and the location.
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Brittany
Giải trí
10,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Loved my stay at Hilo Hawaiian! The room was roomy and clean. Staff were great and helpful. I would stay here again!
ronald
6,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
hotel was clean. towel bar fell off wall when touched. So did the tp holder. shower contol handle alsofell off.
Estela
Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Great property, great location but very dated
William
Kinh doanh và Giải trí
8,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
My room was next to some kind of a motor that came on in the middle of the night. If I was asleep it didn't wake me up but if I was awake I heard it.
Rogelio
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Muy lóbrego y vacío alrededor
Angelo
Kinh doanh và Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Rooms were outdated and dirty. Housekeeping was very limited . Continental breakfast was terrible and only provided if you asked for it . Some of the staff was nice and some were miserable.
Devin
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
It’s at a great location, very nice views of the ocean, and adjacent to nice open parks. However the air conditioning drips water makes the floor bit wet.
Kevin
Kinh doanh và Giải trí Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Upon arrival the staff was a little resistant to accommodate my guest l brought along with me. My mother was planning on her 60th birthday to be a luxurious one. She has severe anxiety. The women seemed very unwelcoming when she asked for a room change. Other than that our stay ended up gorgeous 😍 eventually they sent people up to help and accommodate us. I would use a travel guide to make arrangements next time for sure!
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huiling
Bạn bè và Gia đình
8,0
/10
Đánh giá cách đây 15 tuần
Hotels.com verified review
Good ocean view
Sheri
2,0
/10
Đánh giá cách đây 16 tuần
Expedia Group verified review
I told front desk at check in I was disab to ed with a cardiac condition and she put on the 2nd floor on z dirty shabby room with only stair access, no king bed as advertised as bed advertised and old linens with holes in carpet. Awful.