I’ve stayed at Ocean Gate Inn several times when visiting my son at UCSC, and the staff has always been kind and professional. One thing I really appreciate is how they go above and beyond — I’ve arrived as late as 1 a.m., and they’ve called to make sure I was still coming, which shows great customer service. Sometimes I show up with two cars (mine and my son’s), and the man at the front desk always says it’s fine and never makes a big deal about it. The rooms are clean, it’s in a safe area, and every room even has its own balcony. It’s honestly one of the best affordable hotels in Santa Cruz. Other places nearby have issues, but here the staff truly cares. I’ve had small maintenance issues in the past, and they were fixed right away. Overall, great people, great service, and a comfortable place to stay!

This is my go to hotel when going to Santa Cruz it is a $10 Uber ride from the hotel to the Santa Cruz Beach boardwalk. The hotel is always clean and the staff is extremely friendly. Beds are super comfortable and the rooms are very spacious. Only downfall this trip was the elevator was being maintenance so we had to walk up to the third floor other than that I highly recommend this hotel.

Owner was very pleasant and helpful!

Better than expected, but not by much. However excellent service from Bob.

Bed comfort excellent. No food on premises.

The singular staff member was creepy and made me feel uneasy. The back of the hotel over looks private residents who's yards are just packed with literal trash. The walls were dirty and there were unknown dirty splashes on the walls in the bathroom. The only positive thing I have to say is that the rooms themselves were very large .

Bob gave us great customer service.

Great! Very nice staff, very clean :)

Elevator not working room on the 4 the floor- loud and noisy

Not the hotel’s fault, but the folks in the room next to me were loud until really late and it made for poor sleep. Otherwise, just an average hotel.

The price was outrageous for what the room looked like! Dirty not kept up. I just can’t believe how people can charge this amount and the place is a dump! It should be clean at the minimum, they should take pride in there property not just for the money!!

The man on duty was very nice and helpful.

サンタクルーズのビーチまで徒歩10分　駐車場無料　バルコニー付きで部屋も清潔です。 川の向こう側のホテルの値段が高いので コスパも良いです。マイナス点はホテル前の道路の交通量が多いので騒音が気になるかも

I enjoyed my stay. place was as expected

It was great stay,view and location

This property is close to many great attractions in Santa Cruz. It is next to a busy roadway that can be quite noisy during the daytime and evening. It gets more quiet in the middle of the night and early morning. Despite having a slightly dirty floor, out of facial tissues, no ice bucket, and no hand soap in the dispenser at the sink, the staff is very cooperative and took care of all of the issues. I asked about the security of the parking lot and their response was to take everything we can into our room so not exactly a boost of confidence there.

Friendly staff

Good

We stayed here many times. Convenient, affordable, and nice staff. However, we noticed that the rooms had been remodeled but the quality gets worse: pipe under the sink is clogged so whatever run down the sink comes back up…gross, shower curtain bar falling down so the curtain cannot keep water in the shower area and wet all over the floor, a bed has a piece of metal sticking out to the side that is very hazardous(my leg got scraped by it), a room got very noisy from cars and also other customers. Last night, we were waken up by other customers who yelled at each other at 2:30am. We want to like this place, but our experience with recent stay is very bad.

I love staying here. They are the sweetest ever