Had been trying to communicate with Hotel prior to our trip. We emailed, called for weeks before arrival but nothing back. When we got to the hotel to check in we were told they didn't have our rooms even though confirmation of the booking had been sent to us. They said it was due to a technical issue - but failed to get any information from the technical team or tell us the real reason why we couldn't have our rooms. After 60 minutes of discussion and asking to speak to the manager, finally they were able to give us a bed for the night. Staff were not very helpful at all.

Service was excellent

Très propre, très calme, vraiment proche du parc expo. Personnel (Katia et Rémi) vraiment très à l’écoute et très agréables.

Could have been more cleaner with respect to dishes and kitchen and utnesils

Very friendly checkin and checkout process, very close to T2 tram station. I stayed in two different rooms, quality varies.

Our room didn’t have heating and it was very cold during the night. They tried fixing it and they kind of did on our third night but the heating system was very old and extremely loud. You could smell cigarette smoke in the hallway and the room and bad smell from cooking that was coming from the vents. Room looks better on the pictures, some renovations was done, but you can see very old doors and cupboards were still there.

Good for money

Well equiped rooms, free coffee

Great hotel, the only thing i didn’t like is that they don’t clean your room while you are there at all. But is a very cute place, very confortable and good location. Everybody was very nice with us. The guy that works in the restaurant is lovely.

This property was wonderful and so very accommodating with my every request. I had a wonderful experience!

Logement très agréable, le petit plus une vue sur la tour Effel, personnel agréable et attentionné

Good for exhibition business trip

Accueil chaleureux literie au top matelas très épais et confortable vraiment super

Habitación fría y termostato no funciona Habitación bastante justa para 4 personas Baño pequeño Personal poco amable

Todo muy limpio!!&

Odeur désagréable dans le studio. Baignoire en mauvais état ( pommeau de douche qui fuit + troues dans la baignoire)

La télévision ne fonctionnait pas elle était cassé c’est dommage

Très bien

Tout était OK, notamment la chambre et la propreté . Bon point pour les bocaux (dîner sur le pouce). Attention, pas de poubelles de tri sélectif et certaines chaînes TNT absentes.

buenas instalaciones personal atencioso