Very helpful and so kind

The staff were all wonderful. The room was tiny, ill equipped, and the window high on the wall was the size of a postage stamp. The location was unbeatable the food excellent.

Great location, nice room

Cosy and clean room. Friendly and helpful staff.

The hotel room was spotless and the bed was very comfortable.

The room was clean and some rooms for listed as super were much larger than others. It is just a luck of the draw which one you ge

The hotel and room were very clean. Right in heart of town and staff was wonderful. The restaurant had great choices, delicious and reasonably priced. I would go back.

Stay was friendly and I had zero issues. I would advise those that want to be in the heart of the square, be advised it stay noisy well after midnight

Great location. Lovely room.

Die Lage und Standort sind ausgezeichnet. Die technische Einrichtung sollte überprüft und aktualisiert werden Spülgeräusche in der Nacht alle 10-15 Minuten und straßenlärm lassen einen nicht schlafen. Im Badezimmer stinkt es nach Fäkalien.

Excellent hotel, exceptionally clean, staff very helpful and we got a great welcome when arriving. Breakfast was lovely. Can’t fault this hotel at all. Highly recommend and great central location.

Staff was friendly and helpful. The location was perfect. The room was great!

It was an absolutely wonderful stay. The staff was very accommodating. My flight arrived at 5:00am. Understandably, they weren't able to get me checked in at that time, but there is a lounge on the 5th floor with a couple of couches. I was able to get a couple of hours of shut eye up there. After exploring the city for a few hours, they were able to get me checked in at around 11:30. Still way sooner than the 15:00 check-in time. The room was clean and had everything that I needed. It was nice surprise to find out the staff periodically comes around in the evenings to offer a little dessert. The hotel restaurant was quite nice and the prices were great. The hotel had a promotion going on while I was staying there with a 50% discount on all breakfasts and dinners if reservations were made in advanced. The location can't be beat when it comes to convenience. It is right in the heart of the downtown area with the 2 major metro lines just steps away from the hotel. I would highly recomend this hotel.

This was 6th time staying at this warm and welcoming hotel. Clean, lovely and the breakfast is perfection! The front desk staff is helpful and cheerful. It is a must stay hotel for the location alone!

Quarto, comida e atendimento maravilhosos. Localização das galáxias.

I had a room with a balcony overlooking Rossio plaza, it was lovely, with a comfy bed and nice bathroom. The staff was super nice and helpful. The restaurant in the first floor, Bastardo, was excellent. The location of the hotel is top notch.

I had a wonderful stay at this hotel. The room was very clean and comfortable. The staff were extremely helpful and friendly throughout my stay. The hotel also offered a generous 50% discount at the restaurant, and the dining experience was excellent. Highly recommended!

Friendly staff. Breakfast good and comfy rooms. Good sound proofing. Central location. Would recommend.

This hotel is in a great location to access the city and transport links. The big glass windows in the restaurant are perfect for sitting and watching the world go by on Rossio square. Due to two days of uninterrupted rain when we visited in Feb 26 l, we did this a fair bit. The staff are helpful and friendly and organised a taxi for our return trip to the airport. We stayed on the 3rd floor in room 309. The rooms are small but have everything you need including robes, slippers and lovely fragranced toiletries. Beds are comfortable, there is a mini bar, safe and coffee maker (we did not use this) in the room. The bathroom is modern and the shower was powerful and very warm. The only negatives for the room was a slight smell of drains in the bathroom and also if you had two medium to large suitcases there would be a lack of space to place them. There was one suitcase rack but really no other space for the second case. Also sound proofing between rooms is not brilliant but the hotel was not full when we stayed so this was not a problem. Breakfast was fantastic with a many options including a made to order omelettes. We ate at the hotel’s restaurant on our final evening and would highly recommend the food, receiving a 50% discount on food was an added bonus.

Clean room, excellent restaurant