Main issues
- We had no hot water for the entire stay (this was also an issue the last time we stayed, so it seems a persistent problem)
- There were two fire alarms during the night, midnight and 1am - we got a terrible night sleep
- The lifts didn’t work the next day
Smaller issues
- the room service ordering system over WhatsApp doesn’t work. We waited 30 minutes and our request was still unseen, so we cancelled it
- the speaker in the room doesn’t connect