Nuestra experiencia fue decepcionante. Nos asignaron una habitación con la cerradura dañada y tuvimos que esperar más de tres horas mientras la reparaban. El técnico incluso sugirió dejar la habitación abierta, lo cual fue totalmente inaceptable. Además, el minibar estaba completamente vacío y el trato del personal fue bastante mediocre, sin mostrar interés en resolver los inconvenientes de manera adecuada. No recomendaría este hotel por la falta de atención y profesionalismo.

Tod bien la comida muy buena

Todo bien la habitación limpia todo bien

Excelente todo poner botella de agua pequeña es lo único que falta

Todo estuvo excelente primera vez en este hotel y lo recomiendo mil veces todo estuvo de maravilla superó las expectativas en puerto plata El personal desde que entra , la comida , la atenciónes los tragos Es una joya este hotel

All I can say is that each time we've been here, it has been wonderful..although..rooms could use an update..and more smoking areas provided..

Be

Property- Nice property, although no nightlife onsite. Service- Staff was very welcoming and kind, except housekeeper Yoselin who gave us attitude and suggested we waited 4 hours for room towel replacement. A kind housekeeper in the lower level provided us with towels. Room- Wi-Fi issues, TV channels were not visible, toilet was clogged, patio door did not lock (unsafe for toddlers).

No clothes iron, single outlet in room, no wash cloth.

The staff and service were excellent and very accommodating. We had a great time celebrating our Family Reunion.

Agradable

It was very clean. Very attentive service. Not loud or bothersome. Very comfortable.

There were mosquito in the room a leak from the second floor bathroom that 2 maintenance supervisor were supposed to take care of it and never did

I liked the friendly enviroment what I did not like was a discrepancies on my reservation selected one room 2 adult and 2 children 6&9 years Old and they have 2 babies them had to pay.

Our favorite resort

Perfecto

Volveria visitarlo

Family friend’s business is a excellent place for vacation and family time with friends and relatives

Excellent

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