First time staying here. The room was very clean. Good location for walking around Banff. Our room was also right beside the hot tub which was a bonus for us! Would stay here again

Place is very dated but has what one needs for a ski trip. Bed was comfortable. Good price. Good location.

Bath room has moisture damage to base boards and door which doesn't open fully. A small room that has only two coat hooks for your luggage. Coffee maker broke down after making two cups. There's no temprature control in the room. My SUV is too high to fit in their underground parking but has parking space behind the building.

Staff were fine. Room was clean from what I could tell. But the bed one whole side is maybe broken or just worn right out. The pillows went super flat in minutes and finally the window didn’t fully seal learning a bunch of cold air in. Probably would not stay again especially at that price.

Bonjour le bain douche ne voulais pas se vider car le drain était bouché c'était degelasse. Si vous desirer une photo je l'ai. J'ai appelé au lobby et une personne est venue a 9:30 le lendemain de mon arrivé .j'aimerais avoir un remboursement. Merci

While the rooms had been recently renovated there is need for basic maintenance on little things like towel racks, toilet seats. Need more hooks closet or place to hand a coat - only two in our room. Hot tub was not hot, had scum along the sides and way too much chlorine - burned our eyes.

Great

Lukewarm hot tub, clean rooms, good location, decent beds, worked for what my trips was but not overly impressive.

Very cute place, it’s a good stay for quick trip in Banff. Wish the hot tub was in both hotels as it was quite cold to walk back and forth.

Hallways feel old, but room was nice. Love the Rocky Mountain soap products. Hot tub was nice but not too hot.

Clean room and staff friendly

Clean rooms. Close to downtown.

Reasonable room for the price (about half the going rate for most places in December). Nothing fancy, but good sized + clean rooms.

room was clean, location was nice

Great staff, nice rooms and great prices!

Yes

.

good

La habitación era súper espaciosa, tiene balcón con una vista increíble a las montañas y el hotel tiene una muy buena ubicación. El único aspecto a mejorar es que su calefacción se activaba por ratos y hacía un ruido muy fuerte que en las noches te despertaba.

Convenient location, clean, Quiet