In the condo unit my family stayed , there was a very strong odor of mold /musty smell. Opening the window revealed more mold on the window sills… We left early on check out day. Do not recommend this property … We conveyed our concern to the front desk to no avail. Thank you.

Check-in was fantastic, thank you Ilya for

Nicer than I expected!

Loved the suite was clean had dishes and silver ware Fire wood and wine was great

The room was great! It was clean, spacious and cozy. It did however lack a mirror outside of the bathroom and made two friends sharing a room more challenging when getting ready in the morning.

You can hear other guests through the wall.

Great stay

When we first arrived we checked in. The staff was ok and directed us to our apartment. The apartment was clean but with a little smell that seems to be cigarette. We headed to the pools and found out that the internal hot tub was not working, so we used the external one. There was no big issues other than that. The landscape is amazing and the overall facilities are good. We expect return again.

It was good

I have been in banff over 100 times this is my first time in this hotel waw by far one of the best hotel my kids love this place big room everything was perfect.

L'insonorisation des chambres est inadéquate. Les bruits de pas, de déplacement de meuble et autres activités dans la chambre au-dessus étaient difficile à supporter.

Nice big room

Yes everything was great

Great place to stay with our dog. Very pet friendly !

Great location remember everything else charged separately including firewood..

Yes

Housekeeping keeping didn’t clean our room we stayed for two nights

Location is perfect!

I've stayed here few times, it's a nice place to stay in Banff. Plenty of parking space and feels like cottage, only down side is they don't include breakfast.

Rooms are huge. Quiet property.