Xếp hạng và đánh giá tổng thể Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

The employees are great!

Muy agradable alimentos bien

Breathtaking

Teníamos otras expectativas de esta cadena pero desafortunadamente no lo fue así, reservé por expedía una suite junior y cuál fue la sorpresa que al llegar a la habitación NO era la suite que yo había reservado era más pequeña y no coincidía con la fotos que yo había visto y aprobado por expedía, tuve que bajar personalmente para que me dieran una solución perdí casi dos horas para que pudieran hacerme el cambio, afortunadamente Mauricio de recepción tuvo la amabilidad de ayudarnos. La alberca principal sucia, literal se veía opaca el agua y con residuos de basura y bloqueador por toda la orilla, los peores cócteles básicos en el área de alberca tanto así que tuvimos que salir a comprar nuestro propio alcohol ya que es puro alcohol del más económico, de la comida mejor ni hablamos el servicio y comida pésimo en el restaurante Asiana, lo único que rescato este viaje fue la amabilidad y cortesía de Yolanda del Restaurante Maria Petrona una persona con un carísima único. Espero puedan mejorar la calidad de las bebidas y la comida de Asiana.

My family and I had a great time at this resort! The resort was well-maintained, beautiful, and a good value. The rooms were clean, but the bathrooms were a bit dated. I think the showers could use an update. But, the staff was very friendly and helpful, and the food was DELICIOUS. The beach was not the cleanest (due to the water and seaweed, not due to people’s waste), but the pool was beautiful. Would visit again!

building need to renovate.. Its small resort but its in heart of Cancun.

Great stay. Food was great. Entertainment pleasing. Would stay here again

Great food. Well maintained. Awesome foam party. Plenty of common areas to hang with friends. Walking distance to 5th avenue.

Amazing experience

Buffet was minimal and small option . Beaches were very dirty with seaweed and very rocky . Drinks were very water down and everything from better drinks and seats by the water were extra charge

Very clean , food was great we live everything in the place.

Excellent

Die verschiedenen Restaurants und deren All Inclusive Angebot waren hervorragend. Die Schaumparty im Pool durften wir 2 mal miterleben. Einen Punkt abzug gibts bei der Sauberkeit des Zimmereigenen Whirlpools - nach Einlassen des Wassers waren dort Haare von vorherigen Bewohnern des Zimmers. Aber sonst war alles Top und das Personal super freundlich!

Beautiful hotel, the workers are so friendly and will go the extra mile to make you feel like home.

Don’t trust the bellboy people with your luggage during check out. They lost an expensive cup from my luggage that I purchased at the gift shop during my stay.

Absolutely stunning property, much ground to cover as far as distance is concerned. Next visit we should bring skates (just kidding). A wonderful place to visit time and time again.

Loved it

Best resort I’ve been to! Can’t wait to go back :)

All inclusive means you expect things to be: inclusive not have to be subject to constant sale tactics

I've been with the Hilton family gotels for the last 10 years. And the reason is they treat you like a family. The staff are amazing the cleaning crew are amazing this is my 2nd visit in 6 month and it was amazing. Great job guys. 👏 🇲🇽