Great location. Comfy bed.

The location is very good. Sloane Square and Kings Road have a lot to offer in respect of shops and restaurants. The hotel was very clean. The rooms a very small especially the shower cubicle. The mattress was uncomfortable and sagging on the sides. We arrived very early in the morning with intention of leaving our luggage. The receptionist was very curt and immediately informed us that they could not do an early check in because of some lame excuse. Apart from not asking about this or expecting this we would have appreciated an attempt of an offer to check us in earlier. Also they could have placed our luggage which consisted of a couple of cabin bags and a rack sack in our room when we returned later that day, in the evening. I am not sure about the advantages of booking through Expedia. I am a regular returning customer and have read somewhere that hotels booked through them will offer an upgrade (when available). I don’t recall any occasion when this has happened in London. Maybe this can be clarified by Expedia.

The hotel us fabulous. The immediate area is loaded with shops & restaurants. Public transportation is readily available. Don't mis the basement Speakeasy: The Knox.

Cosy rooms, nice staff, perfect location!

Tudo ótimo

Tudo excelente

Um hotel acolhedor e cheio de charme. O quarto é muito confortável, com cama excelente, bons travesseiros e roupa de cama de qualidade, além de uma localização ótima. O que realmente fez a diferença na nossa estadia foi a atenção da equipe. Gostaria de destacar o Joshua, da recepção, cuja gentileza e cuidado conquistaram toda a nossa família. Foi por causa dele que este hotel se tornou nossa escolha certa para futuras viagens a Londres.

Hotel com um lobby bem pequeno, mas extremamente charmoso. Quarto excelente, com ótima cama, travesseiros e lençóis, além de localização muito boa. O grande destaque, porém, é a cordialidade da equipe. Gostaria de mencionar especialmente o recepcionista Joshua, que encantou toda a minha família e fez nossa experiência ainda mais especial. Com certeza escolhemos este hotel para voltar muitas vezes a Londres, e isso se deve muito a ele.

Clean Room, helpful and polite staff

Hotel extremamente bem localizado, com quarto amplo, cama excelente, lençóis de ótima qualidade e um banheiro impecável. A janela antirruído funciona perfeitamente, mesmo estando em uma avenida movimentada — o quarto é muito silencioso. Fica cercado de ótimos restaurantes, lojas e tem estação de metrô ao lado. Recomendo muito.

Great location but overall the hotel isn’t very very very tired probably the worst bathroom. I’ve said it in a hotel in London and the rooms need some serious upgrades. If it wasn’t for the venue nobody would stay there.

Great location, good dining options, nice rooms and reasonable pricing.

Clean

Lovely room, BRILLIANT Staff and super nice breakfast

The location was our best part of the stay

Clean and great location

Très jolie chambre. Le petit-déjeuner était varié et délicieux. Magnifique séjour dans cet hôtel. Seul petit bémol, la porte vitrée de la douche/baignoire qui grinçait très fort.

Kändes mycket märkligt att behöva betala depositionsavgift på nästan 1000kr vid ankomst. Hade redan betalat övernattningarna och bokade frukost som jag betalade vid avresa. Ville betala frukost vid ankomst, men fick inte. Sur och inte speciellt serviceinriktad personal i reception. Litet rum som var ok men fönstret gick bara öppna ett par cm och var förtäckt med en skiva så man inte kunde se ut. Frukostpersonalen var trevlig och frukosten ok. När vi vilade på eftermiddagen öppnades rumsdörren efter kort knackning och personal tittade in och kollade om vi tagit något i minibaren(tar som regel aldrig något ur minibaren) Känns konstigt när två pensionärer åker på semester och man får en känsla av att man är misstänkt för att inte sköta sig. Aldrig upplevt tidigare på mina resor och jag reser en hel del. Blir ett annat hotell nästa gång...

Staff at the front desk and manager went above and beyond. They helped us recover an item left in an Uber. They were alway friendly and helpful with suggestions. The neighborhood had upscale shopping. Transportation was readily available on Sloane Square. Very walkable as well. Room was very attractive and comfortable. I would definitely stay here again if in London.

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