Check in took over 20 mins. No queue. Room smelled of cigarettes. Loft wasn't working which meant a detour for the other lift. Breakfast was good. ---

Nice madsage at spa. Breakfast was great

Pool was cold, didn’t use it. Older hotel with spacious rooms. Elevator very old. Staff couldn’t find me tour guy. Breakfast was ok

Tout est parfait.

Mixed stay overall. Positives first: The room cleaners were excellent. The daytime security guard was professional and welcoming. The lady at breakfast was very kind. Areas for improvement: For a city hosting AFCON, I expected some event awareness (decorations/banners), but there was none. Food options were limited, with several items unavailable. I also experienced unprofessional behavior from front desk staff on two occasions. Additionally, I requested a glass of water at dinner but was billed for a bottle that could not be reversed, despite asking for it to be returned. Recommendation: With Morocco hosting the 2030 World Cup, better staff training and a more guest-focused, international approach would greatly improve the experience. P.S. The Front Desk Manager was pleasant, but guests shouldn’t be asked to leave reviews during their stay.

Ma réservation a été annulé par l’hôtel : arrivé dans la soirée de samedi , j’ai eu la désagréable surprise de m’annoncer que l’hôtel était complet . Ensuite , on m’annonce qu’ils Ont eu un problème informatique. C’est du classique avec ces gens . En fait , 1er arrivé , 1er servi . Maintenant , je dois me battre avec expédia pour me faire rembourser.

Ras

C'est un hôtel excellent Personnelle a l'accueil très agréable Très gentille et très poli Si je dois revenir a fez mon premier choix ça sera cette hotel Bravo a toutes l'équipes

Old

I stayed here before great place will stay again.

Le personnel, la gentillesse, le bon accueil surtout Mme Al Idrissi WAFAE que je tiens a remercier infiniment pour son professionnalisme , le bon accueil, Son service pour rendre un sejour parfait a la clientèle ( merci beaucoup ).je tiens aussi a remercier mohamed a l'accueil .. un sejour agréable a l'hôtel Royal Mirage Fes.. a tres bientôt

استغلال واضح وفاضح رفع سعر الغرفة رغم الدفع المسبق وتعامل سيء ورديء واثاث قديم ومتهالك

Sincèrement RAS , propre, personnel accueillant

Everything is very good, location, services, people.

Le reps du soir pas top

Ik ben zeer bij om in het royal mirage hotel fes te logeren en ik wil nog een keer bij ze te logeren als ik in fez ben

Great staff, friendly

My stay was okay. The hotel is very outdated and tired - I imagine it was a very nice hotel a few decades ago. Room was dark and needed an upgrade. Breakfast was below average for a hotel in Morocco. The location was convenient, however I wouldn't stay here again.

Ik vind mevrouw Rabia die bij de receptie werkt een toppertje

Excellent rapport qualité prix. C’est mon troisième séjour dans cet hôtel. Personnel très aimable et très attentionné envers le client.