First, we had trouble getting into the hotel. There is no physical staff on the property. They email you with a code to get into the front door and the same code opens your room door. Ours didn’t work. I phoned them to help us get in. The gentleman who answered was very pleasant and helpful. We got in the building. It must be under renovation because the floors are not finished and looked like a construction zone. The room was fine and finished. The bathroom had a huge heavy glass door, an extremely small sink and an equally small waste basket. The beds were comfortable. Overall, we liked the room. It is close to shops and about a 10 minute drive to the church and area.

We booked 5 rooms for 2 nights - intense mould smell in one of the rooms made it unlivable. The person had to find another place to stay. - The 4 other rooms were quite ok inside. Requested refund for one of the rooms but still no confirmation. Also, hallway and staircase was raw concrete and looked like a building site. No warnings or notifications that the hotel is undergoing renovation, so just have to assume this is how they plan to keep it. The hallway by itself, would have prevented us from booking here. I would not stay here.

Ingen køleskab ingen sæbe på toilettet dårlig information om morgenmad, det kom slet ikke første dag, håber at få pengene igen. Korridoren meget sølle og dårlig udvalg i en automat

生活で良い

Clean room, beautiful views

Room was really nice. Looks like they are currently remodeling and doing upgrades to the floors and stairwell. Area is very quiet. Room could be darker so if you need absolute darkness find additional means. Never had the breakfast so can't comment. Wish they had a phone for the guests to use somewhere to call them as there is no staff. Had a room mixup, where the room I was old I had, was not the room I was assigned. Once I got a hold of the using a locals phone, was resolved very quickly.

We didn’t take the breakfast option. We took advantage of an in-room refrigerator. Overall, the apartment was adequate. The beds were comfortable. There is no sink in the food prep area, only a sink in the bathroom. There are no towel racks. The floor was not swept. The sofa set was very dirty, to the point of being able to smell food or oils on it. There is a really good restaurant next door, Ginger- healthy, tasty choices. Open 11-8. We walked to a gym to use their spa services. And maybe the biggest perk is that the Arctic Comfort Hotel is a stop on the bus pick up for tours and getting to the airport. If you’re not fussy, this is a convenient place to stay.

No iron basic breakfast I won’t stay here again

Room was clean and the breakfast was much needed

Mm

Allt til fyrirmyndar - Vantar lýsingu hjá rúmi

Aucun accueil, pas de lumière dans la chambre, les produits de douche vides, et aucun code d’arriver, ne plus rester deux heures au téléphone pour rester dans la chambre. Et quand il est 2h du matin c’est pas terrible c’est hôtel est décevant

Totalmente recomendable, el único problema es que está algo lejos del centro de Reykjavik, pero la mayoría de los Tours tienen pick up ahí o muy cerca. La falta de una recepción es algo inquietante aún, pero el personal estuvo en contacto frecuente a través de la mensajería de Expedia y sus instrucciones fueron muy claras y eficientes. El cable en la TV, no funcionó pero son smartTV así que pude usar YouTube y Netflix sin problema.

Chambre propre à notre arrivés. Enfin après avoir perdu plus de 45mn à pouvoir rentrer dans la chambre car le code d'accès ne fonctionnait pas si a la porte d'entrée du hall ni sur la porte de la chambre. Le contact avec le numéro d'urgence à été compliqué également mais nous avons fini par y arriver... Il est précisé que la chambre n'est faite dans la semaine que sur demande sauf que c'est avec supplément. Pas très cool. Du coup je pense que lorsque qu'ils ont refait les chambres (très joli d'ailleurs) et ajouter les 3/4 équipements, un petit balai et une pelle dans un coin n'aurais pas été de trop. Bien placé et au calme, nous avons apprécié tout de même notre séjour dans ce lieu, malgré les quelques soucis au départ.

Very good very nice

Stutt í allt

Great if exploring Iceland in a car. Otherwise 40 min walk to the city centre of Reykjavik. Virtual check in and check out with a helpline if needed. Clean and spacious room. Shower doesn’t smell great but believe this is common in Iceland.

All good

problem with entering the hotel and room! Very bad internet, you have to use your own!! I didn't see any of the staff, the room is not cleaned, the towels are not changed, you have to ask later! The TV does not work for local channels!! The room and bathroom are very clean and tidy!!

Clean room