Extremely dissapointed with their excursion services!! We felt robbed!!! We paid for a very expensive private tour that was nothing like what we got offered when we reserved it. There is a lot of improvement to be done with the quality of the food. The restaurants served for dinner what it felt like pre-plated food that was not fresh at all. The bar service wasn’t friendly and we felt like we were bothering them everytime you asked for a drink, even after tipping them. The property is doing construction on several parts and we were never informed before booking it. There is a lot of improvement to be done overall!

Habitación limpia

Needs work. But a good place to stay

Más variedad de calidad en alimentos y bebidas ya que no es económico

Las habitaciones lindas, limpias, ordenadas, buena presion de agua. buena vista. el personal de recepcion amable y servicial. La playa bonita. Esta mal organizado es muy complicado reservar las cenas, hay que hacerlo basicamente en la aplicacion entre las 6 am y 7 am, luego ya solo queda disponible el itialiano que es el pero restaurante del lugar. Hay que hacer fila para todo. pocos bares, la calidad de bebidas es pesima, en la habitacion no te ponen ni una cerveza jamas. El vino de carton que se puede pedir en las cenas, es malisimo y te sirven un medio vaso. La comida es muy repetitiva y de calidad baja. El restaurante de carnes es el unico que vale la pena. Las cenas son a las 9 y los shows que duran solo 30 minutos, estan mal coordinados, ya que el show es 9 y 30. asi que uno termina de cenar a las 10 y 15 mas o menos y ya es imposible llegar. la otra opcion es quedarse sin comer e ir a ver el show. solo hay un bar abierto en la noche en todo el complejo. la discoteca es una hueco que parece salido de los barrios bajos de un suburbio, ahi no tienen cerveza por cierto. es barato $130 por persona la noche, pero la verdad no vale la pena. en 5 dias si llegue a tomar 5 cervezas y 5 cocteles es mucho. y no porque no quisiera mas, pero hacer filas largas, tener que cruzarme todo el hotel no vale la pena. tiene potencial por la zona donde esta, pero esta muy mal administrado. otros Decameron como los de San Andres o el de Mompiche estan a un nivel muy superior. nunca volve

Lovely

The staff was the best part of the trip. Everyone was exceptionally nice and welcoming. The room didn’t look like it was cleaned properly. The food for someone who is Colombian/American wasn’t what I expected. I loved the people outside in back of the hotel where the beach, they were selling souvenirs. It was good for the price.

Todo muy bien

Por La entrega de habitacion anticipada cobran dinero extra aun teniendo habitaciones disponibles

I didn't like to make lines to reserve your lunch and dinner.

When I read the reviews I was somewhat nervous about my choice but I found that for the price the place was terrific. I think some folks are just too spoiled. The only minor complaint was the way dinner reservations had to be made..... MR

The pool. No playground for kids.

I came in about noon and they only offer soft drinks we have to wait at 6Pm to eat something - no transportation from airport and after checkout no transportation to the airport- in the bar few options of drinks- absolutely I do not recommend this hotel

En términos generales bien, el hotel le falta renovación sobretodo en las habitaciones, el Tv cable no sirvió en los 3 días, el All Inclusive es lo que salva a esta cadena

The employees are friendly

Friendly staff was the only good thing No internet or poor connection Food quality was bad, quality off alcohol drinks was bad, in a country with so many fruit it was no a single natural juice for breakfast, in a 1 off 10 for us was a 3

I liked the staff and service. I didn't like the room (very old and not kept in good condition).

The check in process is terrible, they don’t let you in the resort until 3 pm

For the price its not worth it at all, bars are very far from public areas, be ready to walk up and down the stairs, restaurants at tnight, very good food, breakfast and lunch buffet, very incomplete, not as good taste! Totally recomend the steak house and the seafood restaurant

Sehr nettes und hilfsbereites Personal. Wir beeuchen dirses Hotel schon seit Jahren und waren immer zufrieden.