We stayed at Scandic Park for six nights in two rooms. We booked five months in advance and specifically requested rooms close to each other. One week before arrival, Alex at reception even confirmed by email: “We did assign two rooms close to each other for you and the rest of the family.”
At check-in, however, the rooms were on different floors. Staff initially said they had no record of the promise and could not find the email until I showed it to them myself. Eventually, the issue was resolved by upgrading one room. Thanks to the Greek gentleman at reception who helped us.
Breakfast was decent at first but became very repetitive, with almost no changes over six days. The juice quality and hot selections were poor, and it would be good to have at least one beef option. I was also surprised there was no Keso. Coffee was good, and Ms. Gara was the highlight, always welcoming us with a smile. She is a real asset to the hotel.
Housekeeping was inconsistent, and the towels were worn and too small. On departure day, housekeeping asked us twice what time we would leave, despite check-out being at 12:00, which felt unprofessional.
Would I return? Probably not. I have stayed at much better Scandic hotels, and this property should be better in terms of communication, breakfast, housekeeping and attention to detail.