The staff were all very helpful and friendly. We ate in the Italian restaurant on the first night and the buffet restaurant the second. Both were very good, with the buffet in particular represented good value for so much choice. The location is excellent for walkers in the summer and skiers in the winter as several runs end at the hotel and the cable car is a one minute walk away. Breakfast was excellent with plenty of choice. There were live singers in the lounge one evening which was fun and added to our enjoyment It wasn’t clear when we booked that there is a charge of €17 per person per day to use the pool and gym, which was very disappointing and very expensive for a family of 5 to have a quick swim before dinner, so we didn’t bother. This should have been made clear before booking. We had a lovely stay and I’d recommend staying here.

Perfect. Great meal. Great hotel.

Hébergement au top, services et chambres 10/10, bien situé, buffet du dîner et petit déjeuné au top nous sommes régaler pendant notre séjour de trois nuit, nous recommandons.

Había demasiado ruido, se escuchaban los ruidos de dentro del hotel pero lo peor fueron los exteriores

Chambre propre et bien équipé

La cama un poco incómoda. Demasiado duro el colchón. Todo lo demás excelente

Lovely views from the room. Big rooms. Nice spa

Hotel bien placé pour faire des randonnées,demi pension avec des repas variés et bons et le bonus c est la piscine couverte et le spa .

Bien

Superbe hôtel. Le personnel est aux petits soins et la propreté de la chambre impeccable. Je recommande…..

Tout est bien, sauf le fait( contrairement à ce qui est indiqué lors de l’inscription pour la réservation) que le personnel ne parle pas le français en particulier les réceptionnistes de l’accueil. C’est incompréhensible et inadmissible pour une Principauté binationale Espagne/France

Some of the front desk staff were not friendly. A bit sad you have to pay extra for access to the pool. This should be a standard offering and its hours were quite limited. The buffet and food options were pretty good. The restaurant staff were fantastic.

Bra frukost men ljudlig frukostsal

Fantastic atmosphere, great food, great staff.

We really liked the hotel and the staff were really excellent. Comfortable beds, powerful showers and a fantastic breakfast. Also next door to the ski-hire and main lifts onto the slopes. The only thing that spoiled our stay was the parking situation otherwise this would have been a five star review. We were unable to pre-book parking but a space was available on arrival. They only had one charging point and an inconsiderate guest decided to occupy the bay for 24 hours (despite clear signage for a 4 hour maximum) .. we wanted to charge the car for the drive back to Barcelona. The staff at Piolets did their best to accommodate us by locating a space at their sister hotel across the street. We moved our car to their bay and we were assured they would enable the charger. However we returned 4 hours later to discover this had not been done. We then spent an hour finding a fast charger and only just made it back to BCN airport just on time. This made the end of our weekend away extremely stressful. A shame because is all other respects our stay was fantastic.

Trevlig och hjälpsam personal. Bra frukost, enda minus är att brödurvalet är lite trist. Grymt läge 1 min promenad från linbanan. Fräscha rum, dock minus att det är skjutdörr till toaletten som inte går att låsa och stänger ute ljud dåligt. En spaentre ingick men vi använde aldrig den då sonen blev sjuk.

Localização incrível, ao lado da estação de ski. Café da manhã excepcional.

We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay.

Ótima escolha, hotel bem localizado, quase ski in ski out, quartos confortavel, limpo com otima roupa de banho, cafe da manha muito bom, bar na recepção muito bom, elogio especial ao staff do hotel, sempre disponíveis para atender nossas solicitações

O quarto é muito bom e a equipe atenciosa demais. Somente a comida fica a desejar, pois não há muita opções e se repete o cardápio ao longo da semana.