The staff Was Very friendly the hotel was well. Location rooms were big and comfortable. The front desk and the restaurant. Staff was amazing. The food really very excellent.

Great hotel great staff rooms super clean house keeping amazing

Loved almost everything: location, staff, restaurants. Only thing that left a bad taste in my mouth was that I arranged for shuttle to and from airport for my group. Was originally told 150,000 Chilean pesos, however, when I went to check out, they told me that was just for one way and that I would be charged another 150,000 Chilean pesos for my return trip to the airport… tried to escalate at hotel, but no one got back to me…other than this transaction, beautiful hotel

Tudo perfeito! O jantar foi a melhor comida japonesa que já comemos.

Increíble hotel, hermosas habitaciones y una vista panoramica de Santiago espectacular. El Staff muy amable y la habitación impecable

Atendimento excelente. Ótimo café da manhã

Otimo, equipe muito atenciosa!

Un hotel increíble, todo espectacular

Amazing. All great. Top level.

An extraordinary experience from beginning to end. Without question, the best hotel in Santiago de Chile and among the finest properties in Latin America. The service, attention to detail, culinary experience, and overall ambiance exceeded every expectation. Our stay was made even more special as my mother celebrated her 71st birthday at the hotel. The warmth, care, and genuine hospitality of the team made it a truly unforgettable occasion for her and for our family. A special recognition goes to Daniel Reyes at the restaurant, whose professionalism, kindness, and attention to detail transformed an excellent stay into an exceptional one. He played a meaningful role in making this celebration so memorable. Highly recommended, and we look forward to returning.

Ok

Quarto grande e limpo, excelente hotel e restaurantes. Ótimo café da manhã e equipe de funcionários atenciosos e super educados. Adoramos e vamos voltar.

A

Ruim experiência não volto

Location is nice. Staff is great

Me gusto todo, habitacion, personal, ubicacion

Era meu aniversário foram muito atentos me mandaram duas tortas com uma cartinha assinada por cada pessoa do vip. Adorei o atendimento, super exclusivo .

Super Hotel. Top Personal. Tolles Ambiente.

quarto limpo | equipe de funcionários | café da manhã | ar-condicionado

Muy bien ubicado y muy cómodo