Everything was as expected but the card to my room gave me issues and I kept on having to run to the front office to get it reactivated

Staff checkin was a breeze. The nicest last checked us in! This is definitely 3 star property. Don't expect much. It was the cheapest by far for the night we needed to be close to Fallsview. Beds were clean and surprisingly comfy. In the morning is when we noticed ants in bathroom. Would not stay there again. Didn't check out breakfast.

The mattress was pretty bad.

It was a convenient place to stay. Rooms were clean and breakfast was great.

This is an old property. Room can use storage under sink, towel holders near the sink. Room amenities were dated. They had the old style single unit AC and heat which is so annoying these days. Front desk staff needs training in customer service and how to smile and interact with customers. We felt as if we were not welcome (maybe they were just tired of dealing with tourists all the time). Overall, we felt Comfort Inn should not have their name on this place.

Staff was unconcerned about questions I had about all the extra fees. A resort fee was unacceptable and felt like a Rip-off , you received no value - a free 500ml bottle of water, 1 per room for $15.00/night it's nothing more than a cash grab. Also besides the regular taxes, an additional $5.00 + tax fee per night for area improvement. And $30 + tax to park is expensive. But everyone charged for parking. Room was adequate, believe that I got what I paid for in that respect. Only minor issue is it is a bit tired looking.

We could hear our neighbours full blown conversation from our bed,

We had a great stay.

good

The beds were comfortable and place was clean. Staff friendly and breakfast was decent. The only complaint I had was that there was no microwave in the room.

Good price for a night. Casino was near. Overall not bad

Staff is rude hot tub looks like scum in it overall the whole place needs a good renovation wouldn't recommend it to no one

Clean Room. Comfortable stay..

The breakfast was great. The hot tubcould use more power(force) in the jets. We had a young family in the room next to us and were woken up at 5:45 am with them and a parent playing very loudly. Maybe put families with youngsters close to each other to avoid having adults being bothered.

We always stay here. Very reasonable, close to the view of the falls and a decent free breakfast.

Staff was very rude. Also rooms dirty and outdated. I would not recommend this hotel to anyone. The breakfast included was sub par I would rather Tim Hortons. The Tv in the room was old and tiny. There is literally 10 channels at most. My opinion this hotel needs a complete management change and update.

There were 2 members of staff available and we were the only ones checking in. When I approached the first male he told me to choose who to check in with, I don’t know why he didn’t just assist us. Anyway, I ended up going to Monika who was kind and welcoming while he just stood and did nothing.

Too busy at breakfast. Very load doors slamming, $10 ,charge for room key

The hotel is dated but was clean ! There wasn’t any noise issues between the rooms and breakfast was sausage, eggs and waffles.

We were fairly pleased by this property but it would not have been good in the off season. Our room required us going outside to get to breakfast, the ice machine etc. there was a route through the pool but it was locked (even when it shouldn't have been). Ask for a main building room