Spotless room and stunning view!

Nice pool area with good availability of lounge chairs and umbrellas. Breakfast buffet excellent with lots of food choices. Great location with many restaurants nearby. Balcony nice and scenic but only downsides were the limited privacy due to the balcony layouts and noise from activities below in the bar area.

This hotel was truly special. The decor was very chic. It catered to a more trendy, youthful traveler. Though, families found great pleasure here as well. Regret not staying here longer. Excellent stay.

Due to the power outage we couldn't get to Lisbon. They charged us anyway and have ignored my requests. Happy Honeymoon and DON'T STAY at Hotel Baia Azul

Excelente hotel, limpio, confortable. Desayuno tipo bufet con mucha variedad de productos. Instalaciones modernas y en muy buen estado. Sin duda repetiría

I recently stayed at Hotel Baía Azul in Madeira for four nights. Overall, the experience was pleasant, but there were a few aspects that could be improved. Pros: • Spacious and Clean Room: The room was large and maintained to a high standard of cleanliness. • Excellent Location: The hotel’s location is ideal, offering easy access to local attractions and amenities. • Friendly Staff: The hotel staff were courteous and exhibited a friendly demeanor throughout my stay. Cons: • Additional Charges for In-Room Safe: I was surprised to find that using the in-room safe incurred an extra fee of €15. • Unexpected City Tax: Despite booking through Expedia and Agoda, both of which indicated that all fees and taxes were included, I was charged an additional €4 per night as a city tax upon arrival. • Breakfast Beverages: The fruit juices served at breakfast did not taste fresh, and the quality of the coffee was disappointing. • Tea Bag Replenishment: While a selection of tea bags was provided on the first day, they were not replenished on subsequent days. • Balcony Access Issue: The room featured a beautiful terrace, but the reception did not activate our key card for terrace access until the last day, which was an inconvenience. In summary, while Hotel Baía Azul offers comfortable accommodations in a prime location with attentive staff, attention to these details would enhance the overall guest experience.

Excellent hotel. Beautiful area and pool area was lovely and clean. The night porter that checked us in after a diverted flight was very friendly and offered us some food before the breakfast area even opened for thr morning. Staff throughout were very friendly. Only that the hotel was booked out we would have stayed at the

So tenho a dizer que este hotel é extraordinário, tudo bom, comida, limpeza, os funcionarios, quartos, piscina, e ainda deixaram nos um miminho no quarto o meu marido fez anos e deixaram nos um bolo no quarto. Exelente recomento, com toda a certeza voltarei lá.

Mooi en verzorgd hotel , vriendelijk personeel.

Everything

Everything is o.k.

Asiallinen hotelli

Amazing views, clean hotel, helpful staff. Breakfast 10/10, evening meal 5/10

Stay here if you want: - nice pools & views - elegant hotel facilities - quantity over quality breakfast - unfriendly service (at reception, remaining employees are friendly) - construction work in front of rooms that are 'mountain view' - no spa access "because of covid" (surprisingly spa of all other hotels on Madeira are open) - no free parking

Muito agradável é muito boa estrutura. Vista magnífica.. café da manhã variado..quartos confortáveis.

Concernant la prise du petit déjeuner en cette période de Covid, je suis d’accord pour respecter les mesures sanitaires mais la procédure mise en place est assez contraignante. L’obligation faite d’être servi au buffet par un serveur entraine des ralentissement, pourquoi ne pas donner la possibilité aux clients la possibilité de se servir avec une pince unique tel que procède le serveur. De cette façon le client ne touche pas les aliments,le serveur est dédié à la préparation, et la mise en place des différents produits.

Always wanted to stay at this hotel and I’ll certainly be going back. Beautiful cliff-side setting with gorgeous views, sun terrace, on-site spa and gym, great pools - loved it. Having to pre-book limited breakfast times and use of the gym was annoying but this was a Covid-secure measure as the hotel was fully booked during my stay. You wouldn’t regret staying here. Highly recommend!

What an amazing, well located, beautiful hotel. Every aspect was faultless and the staff friendly and helpful. The Christmas decorations were magnificent and the New Year Gala top class.

Nyrenoverat och fräscht, havsutsikt, trevlig personal. Stor frukostbuffé för dem som gillar det, bjöds även på mousserande vin. Dock kunde kvaliteten på kaffe och juice höjas. Ett stort hotell men under långsäsong (början av nov) inte så mycket gäster att man stördes. För övrigt endast små detaljer att klaga på: handdukar lite väl slitna, saknades kaffe på rummet (men fanns te), inget vin (förutom Madeiravin) i minibaren, utomhuspool ska vara uppvärmd men lite för kall för min smak.

When I book a room with sea view, it is to enjoy the sound of the sea and not to be disturbed till 22h30 by a loud "music" performed by third rate "artists". I do not see the purpose of all this noise or at least it should be in insulated.