El hotel está muy bien situado, es muy tranquilo y las habitaciones aíslan muchísimo el ruido exterior. La júnior suite es muy buena habitación totalmente te recomendable, vistas a la plaza Santa Ana y muy espaciosa. El desayuno, pobre, poca calidad y el sitio muy pequeño e incómodo. La persona del desayuno muy poco servicial. No recoge ni los platos de la mesa. EL DESAYUNO A EVITAR.

とても楽しい時間を過ごしました。 スタッフはどの方もとても親切で、安心して過ごすことができました。 何と言っても朝食の種類が豊富で、毎朝楽しみでした。 特に、野菜や果物、ナッツ類まで豊富で、助かりました。 飲み物は、毎朝違うスムージーがあり、こちらも楽しみでした。 部屋はエアコンも完備で、とても気持ちよく過ごせました。 スタッフと個人的なお話をさせていただけたのが、楽しかったです。また戻りたいです。

A Wonderful Stay in the Heart of Madrid Staying at Room Mate Alicia was truly the cherry on top of our Madrid experience. We had a wonderful time exploring the city, and coming back to such a beautiful and welcoming hotel made our stay even more special. One of the highlights was being able to enjoy the terrace overlooking Plaza de Santa Ana, with its beautiful atmosphere right in the heart of Madrid. Relaxing in the jacuzzi while taking in the view was the perfect way to unwind after a day in the city. The hotel is beautifully maintained, thoughtfully designed, and offers everything you could possibly need. The two-story space added a unique touch that made the stay feel even more special and comfortable. But what truly stood out was the warmth and friendliness of the staff. Everyone was welcoming, attentive, and genuinely kind, which made us feel right at home. Thank you, Room Mate Alicia, for making our Madrid stay so memorable. The location, the atmosphere, the terrace, and especially the wonderful people made this a place we would happily return to. A beautiful experience from beginning to end. Centrally located and everything was walking distance Maria C Guatemala

Todo muy bien

Great location with 100s of restaurants within a few minutes walking. The best air conditioning we experienced in all of Europe. Right on the square with a park and a playground close for kids. Breakfast was good and the rooms were spotless. I'd definitely stay here again.

Absolutely loved my stay here, everything was simply perfect. The location is exceptional, making it so easy to enjoy everything nearby. The suite was beautiful, comfortable, and thoughtfully appointed. The terrace was a wonderful highlight perfect for relaxing and enjoying the atmosphere. The entire experience felt elegant, welcoming, and truly memorable. I would definitely return without hesitation on my next visit!

Great location, staff friendly and helpful, room spacious and clean. Reception area and restaurant space need to be revived into Spanish like design.

Excelente ubicación, en un barrio muy tranquilo, bonito y agradable. Desde el hotel se puede llegar caminando a los principales puntos turísticos de Madrid, como la Plaza Mayor, la Gran Vía, la Puerta del Sol, el Kilómetro Cero, el Oso y el Madroño, el Palacio Real, la Catedral de la Almudena y la Plaza de España. Una excelente opción para recorrer la ciudad a pie.

Hotel muy bien ubicado, hanitscion cómoda, buen espacio, desayuno básico pero de buena calidad, tal vez la disposición del baño hace que le falte un poco de privacidad

Solo faltaría darle privacidad al baño. Y un extractor. Es rarísimo que no hayan considerado esos puntos ya que son fundamentales. Todo lo demás, perfecto.

Great location

Had a fantastic stay. Room was clean and extremely comfortable; staff were friendly and helpful; location was quiet but centrally located, convenient, and nearby nice restaurants, cafes and nightlife. Would happily stay again.

Personnel à la réception moyennement sympa.

Skdkdk

Great location, room was well laid out. Lovely staff. Breakfast was ok, nothing special.

Great hotel! They're doing renovations, but it barely impacted our stay (it was just a little trickier to find the front door, and we didn't have much of a view in our room). This was clearly communicated by the hotel well in advance. Breakfast hours were very generous, and selection was solid. Room was very cute, with a nice seating area. Bathroom/shower layout might be awkward if you're travelling with someone who isn't a romantic partner (the shower opens directly into the bedroom). Close by to lots of shops, restaurants, and theatres.

Quarto com tamanho bom, amplo e limpo! Não tinham opção de late checkout no dia de ir embora e o chuveiro também tinha algumas instabilidades. Café da manhã com opções frescas e saborosas. Localização excelente!

We should have been informed with more than 48 hours notice that major repair work was underway at the hotel. The entire facade was wrapped in scaffolding and tarps, so looking out our suite window entailed looking through a construction site. That said, the work was mainly painting and there was not much noise. The hotel is otherwise very pleasant. The location on Plaza Santa Ana is ideal. And the staff, particularly Sabina, was very helpful. The breakfast buffet is terrific, and open until noon.

Este hotel está en un área muy céntrica de Madrid. Mi esposo y yo nos fuimos a hacer el camino de Santiago y al regresar decidimos volver al mismo hotel porque nos gustó mucho.

I loved how the bathroom sink had a shelf as well counter top space so getting ready to go out had a nice set up. The location was perfect and we absolutely loved the breakfast there at the hotel! Soo many wonderful choice of food options! Staff was very helpful !! Will definitely stay there if I go back to Madrid :)