Generally the room was ok if the bathroom was a little tired and room could have been dusted better, but... -the heating was up very high and couldn't be adjusted so it was far too hot to sleep comfortably - the television didn't pick up any channels - the bath gurgled all night All issues easily fixable but ruined our stay.

Room very clean and comfortable

Rooms are large and clean albeit a bit dated. Food/drink options were limited - lots of things not available from the menu/bar.

Lovely welcome at reception. Room although a little dated was clean with comfortable beds.

Access not great. Staff were excellent. Room was great. Breakfast great

Room and staff all good

Value for money was decent. Some issues with the toilet plumbing was stressful and room needed a bit more attention to the cleaning prior to occupation. Staff were friendly and pleasant. Good parking.

Clean room. Staff were really friendly. Room was warm and water was hot. Pleasant stay. Thank you.

Friendly staff, bedroom was clean.

Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.

Nice clean place, great for the money.

Room and bathroom were very clean. Plenty of tea and coffee. Two bottles of spring water were welcomed. Tv control was not working properly. It seemed to be broken but it’s not a problem for us. Parking was easy and lots of spaces.

Great hotel Good parking Excellent staff

Housekeeping didn’t clean our room although we left for the day at 10am and put please clean the room sign on the door. The staff did not understand what brandy was when we asked for it at the bar.

Great staff

Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway

Did not take breakfast. Parking was good

I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.

All average

Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.