Akash
cùng Bạn đời
6,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Good Location, but not 5 stars
Room: booked a week-long stay, but the experience was marred by various issues. Initial corner suite smelled strongly of damp, faced the staff cleaning buggy parking and had issues with cockroaches.
While staff facilitated a room change, management offered zero compensation/upgrades: base service recovery for a serious issue.
Even our second room had ants, a blocked shower drain, and no bins outside the toilet - unsure how the cleaning staff knew what to bin.
Modern suites lack cutlery, so suggest a Villa. We drove out for meals. Amenities are sparse (basic toiletries, two small waters).Dining: Breakfast was underwhelming. The selection is beige, identical daily and virtually vegetable-free (spinach appeared once in 7 days). Staff are pleasant but visibly overworked and stretched thin.
Facilities: This is a strictly "self-serve" resort. There is no pool staff, no organised activities, and you must rent pool towels. Despite the prime beach access, no gear (umbrellas, mats) is provided. Saunas are clean, but tired.
The Good: The location is stunning, with great wildlife (birds, snakes, lizards, etc), sunsets and direct beach access. Pools are peaceful and family-friendly. Nearby towns (15–30 mins) offer decent food and Lagoa has a great supermarket with sushi.
Verdict: A beautiful property let down by pest issues and lack of amenities. Good for families prioritising location, but could be magical with some better services and features.
Đọc thêm



