Richard
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6,0
/10
Đánh giá cách đây 13 tuần
Expedia Group verified review
We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds.
The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors. Overall, the quality of the building fell below what I had experienced on previous stays.
We were entitled to a 20% Expedia discount which wasn't factored into our check out bill until I queried it. Had I not queried it, I don't believe that I would have had my discount.
Food quality was good. The number of unavailable items was a concern. Both of our starters were not available. At breakfast, Eggs Benedict was off because they had run out of muffins. How does a competent procurement operation run out of muffins? It's not like they have a shelf life measured in hours!
The hotel is a wedding venue. The material in the bar seemed to indicate a (starting?) price of about £10,000 yet the bar could not do basic cocktails. Four were available: all from a cannister through a bartop tap. There were 3 types of Martini and a Strawberry Daiquiri. We tried the Strawberry Daiquiri and it tasted synthetic.
I had stayed here before without problem but not again
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