Hotel room had been refurbished at some point but starting to show a few niggles - bathroom door handle loose, bath room sink tap loose. Room itself was smaller than expected but adequate for our three day stay. We had a bay view room which lived up to those on the website. Restaurant only offered a three course meal for dinner which was really good value. Breakfast was a bit hit or miss - some items were only warm (hash browns kept on a plate rather than a heated serving tray). Car parking is a bit restricted otherwise parking is on the street / car park opposite which is free between 06:00 pm and 09:00 am. Staff were very pleasant and helpful and an asset to the hotel.

Excellent hotel. Nice breakfast, and clean, well appointed rooms (although small) Only disappointment was that the description includes parking, however, there are only four or five spots for the entire hotel

The hotel is very outdated and needs a total overhaul, the facilities left a lot to be desired. Parking was very haphazard and hazardous.

Was okay for price

Fine!

We stayed one night. The hotel is really nice inside. The rooms have been recently refurbished. The view we had was excellent across the loch. Staff very pleasant. Breakfast was good. Plenty choice in buffet.

Limited parking on site but we arrived early and had no problem getting parking.

Yes

Comfy bed great view

Was nice to stay across from the bay, to walk outside and see the ocean! Quaint and the staff were friendly and helpful.

On arrival val the receptionist ( female, 30’s, brown skin) was rude and argumentative. She told us street parking was free, when it was not! The room she allocated us was freezing cold as the window was broken in the open position and it was minus 3 outside. The window had been broken for some time as the broken frame had been painted over. The bathroom was freezing with a cold fan that couldn’t be turned off, the electric towel rail did not work and produced no heat. The room was next to a hallway door on one side that kept banging and a noisy lift on the other side. It was horrific. There was no parking at the front of the hotel as the 5 parking spaces had gone - the limited parking is not mentioned by the hotel.

Room nice, staff nice. Location good.

Everything was excellent staff were great and very courteous couldn't fault it

Staff & cleanliness of hotel was good. The reason the stay did not live up to our expectations was it was cold & our food service was really bad. Starter of haggis bon bons had to be sent back to kitchen due to undercooked the haggis was cold & still frozen solid inside. On return it was freshly made apparently but it was still inedible due to being cold & frozen inside. Breakfast they forgot to add sausage to our breakfast plate and the beans were cold on telling staff of our beans being cold they took away & brought new portion which was also cold do unable to eat. Please address the kitchen situation as we will not be returning unfortunately due to this which is sad.

Room clean and comfortable staff very helpful

The room was very nice and was spotless.The staff were all very pleasant and friendly. We stayed here a few years ago and would definitely come back.

Fantastic hotel in a prime position at a very reasonable price, the staff could not do enough for us, well worth a visit.

Have stayed before a few times have not since it was Renovated lovely staff and room excellent stay

Could do with a bit of a refresh and a softer mattress.

Clean and comfortable room, friendly and polite ataff, good breakfast selection, lovely sea view of Oban and the nearby islands.