The room was clean except for long black hair left behind in the tub and on bathroom floor. The comfort of the bedding and mattress were fine. In the morning we discovered the shower did not work. Hard to understand how someone could clean the tub from the previous guest without using the shower to rinse, and know that it was not working. When we checked out we told the desk attendant and he offered to fix it and we could go back up to the room and take our time. Really? We are now dressed and heading out the door. In any case, it was our second and last stay.

Air conditioner excellent self service aminties

Clean quiet and just as expected sad that pool was closed

Needed to stay 2 days for husband's surgery. 5 min walk to hospital and no parking fees. Very nice, clean room and building. Will absolutely stay there again if needed. They offer a discount for hospital stays but only if booking directly. I booked with Expedia so was not able to get discount. But now I know for another time.

Personnel gentil, bon déjeuner

Very clean and quiet. Breakfast was good.

Very well located for us visiting our son. Comfortable beds. Breakfast selection OK but not that much of a priority for us. 2nd time there n will make it our go to place in London

The sofa should either be thoroughly cleaned or replaced, as it is currently in fair condition and requires deep cleaning, including the exterior covers and interior mattress. Additionally, carpeting should be installed in the room’s sitting area. It is also recommended that the breakfast offering be expanded to include a wider variety of dishes. Furthermore, the room’s proximity to the elevator resulted in a noticeable level of noise disturbance.

The beds were super comfy and the sheets smelled really good. Check in was quick and the clerk was pleasant.

Location was near hospital that I was going into for tests. Very nice room, comfortable furniture and bed.

All good

Great place at a great price

Overall, it was a nice place to stay and we would return. The things that affected our comfort were the air conditioner/air flow and the excess light at night. The room was stuffy and because the a/c unit was off when we arrived, the room never cooled down enough to move around comfortably without starting to sweat. It could be that the air just didn't flow properly, despite a/c being on full blast, and a different room would've been better. The light from the street also seeped in around the curtains and the microwave and alarm clock lights were much too bright. The room just wasn't dark enough. That being said, the beds and bathroom were clean and comfortable. We liked that the shower supplies were located inside, for easy access and tidyness, and there were plenty of towels and wash cloths. The coffee and cookies in the lobby were a nice treat and the breakfast was a good spread - tasty and lovely.

This is an excellent place to stay out is in a great location clean and very comfortable. The breakfast is wonderful.

Staff was friendly, loved the cookies, but our room had a sofa bed that was dirty underneath. Mattress was also in rough shape when we pulled it out to make it up.

good experience. breakfast ; staff, clean room, all good experiences.

Thanks

The room was pleasant and clean. The bathroom needed a makeover. The sink did not have a plug. The staff were not the friendliest. Breakfast was good. Plenty of options. Location was good. Parking ideal.

Room was very clean Breakfast was good. Lots of choices and hot food was hot Parking was easy

Food was good.. Rooms were clean.. Staff accommodated wth changes. Parking close to hospital..walking distance. Close to eateries.