Muy buen lugar, excelente servicio

Arriving on Tren Maya we were surprised that a shuttle was waiting for us at the train station with our name to help us locate them. We did not request that. Price quoted was approx. $35 US to go to hotel from station. We were tired from the all day train ride so we paid it rather than look for a taxi, then learned trip should have been 200 pesos mx for the ride. That’s disappointing to be taken advantage of. Employees at hotel were super helpful. Helped us arrange tour the next day- however the timing of the tour pick up from ruins to the van for Misol Ha and Agua Azul leg of tour left only back bench of van with no windows no air for seating. An arduous trek over terrible roads seated like that left us sick, in pain, and angry with tour company who would stuff so many people in a vehicle. Arriving at Agua Azul, chafer recommended restaurant next to where van was parked- their selections and quality of food disappointing-better selections if you keep walking toward the falls. Morning receptionist helped us get a taxi rather than use the shuttle service that was so expensive and not looking out for our best interest in terms of comfort. Hotel location is good- quiet, just off main road, walking area. Restaurant is great! Waiter exceptional, food good, convenient that it is right on site. Tour company has same name as restaurant. I do NOT recommend tour company.

Habitación y las instalaciones limpias

Todo excelente

Gorgeous hotel. Great location. No issue at all.

Great location, very clean and staff are friendly and helpful. A very nice boutique hotel that is small and inviting. Surrounded by Tropical trees and vegetation which makes it feel comfortable and secure. Highly recommend.

Excelente ubicacion, muy limpia la habitacion, excelente personal, muy recomendable

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very

La accesibilidad

Muy hermoso todo.

Breakfast was good didn’t swim

En general un hotel muy limpio, Cómodo, agradable, 10 de 10.

Bien cuidado y accesible. Personal muy amable.

La comida y las habitaciones.. ufff..!

I liked everything about it!

Buenas ubicación

Tranquilo para un descanso fuera de serie

Muy buen servicio del personal, el personal muy amable y servicial, limpio y comodo

El personal es muy amable, frente del hotel hay una agencia de viajes con un super buen servicio. Las habitaciones limpias, alrededor varios restaurantes con muy buena comida. A 10 min del tren maya, caminando puedes llegar en 10 min. a la plaza central de Palenque.

Se autorizaron trabajos de reparación a las 7 am y obvio no se podía dormir Todo muy ruidoso