The annex is quite a long way (500m) from the main hotel, so that you won't end up using any of the facilities there. Room was quite tired. Small kitchenette in room was quite handy to do your own breakfast.

Clean room and Pet friendly

Service is great. Comfort of beds are very hard. No AC. Bathroom does not have any ventilation.

Great place to stay! They are very strict on their office hours and only accept cash for the tourist tax. Loved how lively just down the street was for a locals bar- great vibes!

The place was clean. The service people seemed annoyed with us. They were professional enough though . The location is not on the main road but using google maps it was easy to find. Walking distance easily from where the bus drops you off. Shops and restaurants close by. The bed however was really really firm. Almost like they put a little padding on a piece of plywood.

Ok stay in three-star hotel. I’m guessing all hotels in this pricerange in Venice are a bit molded and dated, so I think I got what expected. Ok place to sleep but definitely could be cleaner and bed should be replaced. With a little bit of a touch-up would make wonders for the rooms!

We had a very disappointing experience with hotel stay, and the reality of the room did not match your expectations based on the Hotels.com website. Here's a breakdown of the feedback: * Inaccurate Website Information: The photos and descriptions on the website did not accurately represent the room we received. This is a significant issue, as travelers rely on this information to make informed decisions. * Lack of Transparency: Hotels.com failed to disclose that the booking was for an apartment-style suite with no daily housekeeping. This is a crucial detail that should be clearly stated upfront. * Limited Room Supplies: We had to purchase basic supplies from outside, which is not what one expects from a hotel. This suggests the room was not adequately stocked for the duration of your stay. * Poor Room Condition: The room was in a "bad state," and the comforters were "smelly." This indicates a lack of cleanliness and poor maintenance, which is unacceptable for any accommodation. * Misleading Third-Party Booking: You felt misled by Hotels.com, as the experience did not align with the standard you've come to expect from them.

C'était bien en général mais le lit m'a donné des maux de dos, la tête de lit lousse frapait sur le mur dans la nuit quand je bougeait et il manquait 1 oreiller.

This place is pretty but small. The opening for the shower is about a foot and a half wide and you can’t exactly bend over in it. The staff are amazing and very kind. If you are walking there be prepared for the stairs with your luggage. We hired a porter for the return to the train station. Worth it.

The brick pieces kept falling off from the roof and walls.

One of the bed was really smelling bad, we ask front desk to change everything and she ask us to talked to maid. Actually it’s their job to give best service. There was no AC and no fan, it was hot for us. We ask them and they said, it’s not summer yet. If we open then windows then mosquito would come inside and bite. There was no net on the window. I would not refer this hotel to anyone.

Nada, 120 euros jueves. To much for the old and not updated . No air-conditioned

Everything is in terrible condition. The hotel really needs renovation. Broken chair. No shower curtain

The room was okay, but the hotel was noisy, and the staff did not make the atmosphere welcoming. I arrived in the rain and was simply told to come back in two hours—no recommendations, no assistance. The hotel could also use some updates.

Without Heater! We have never been this apartment without heater.

施設は最低限の清潔さがあり、宿の人もとても親切で良いホテルでした。

The location was amazing, close to bars and restaurants. My bedroom was very small, but clean with good heating. All conditions were in satisfaction with the price paid.

Clean but old.

Servicio de limpieza terrible. No cambian las toallas, ven el piso mojado y no lo limpian, no dejan papel de baño no jabón

1.They would not accept credit card for payment of city tax (cash only). It was not mentioned in the email I received the day before from the hotel. We stayed in hotel in Rome, Florence and didn’t have problem paying city tax by card. This was a big inconvenience since I carried very little cash. I had to make a separate trip to ATM and call my bank in the USA because of an issue while withdrawing from the machine. 2. The room smelled like having mold and very stuffy. 3. There were pieces falling off from inside the roof and wall (paint peel and wood crumbs) which deposited on towels and our bags. 4. There was no standing shower. There was no shower screen in the bathtub, so we had to take shower squatting/sitting down so as not to splash water outside the tub. 5. The lady was clearly not up to date with technology. Our room was in their annex which was about 0.5 km away. I asked her to put the address into google map so we could navigate. But she said google map would not work. So, we followed the paper direction she gave. It was not very easy with that paper direction. Later on we figured out how to reach our room (say from Venice train station) using google map. It does work in Venice 4. The lady said it is very hard to manage without cash in Venice. Now I am out of Venice, and I could do everything in Venice with card except for the Gandola (for which I was already carrying cash). 5. Will never recommend this place to anyone. The worst stay of our entire Italy trip.