The front desk gentleman at night was amazing very kind and funny. Daytime staff wasn't as chipper. Outside had alot of cigarette butts dirty and homeless people. The covers for the box spring were dirty. The payment was very inconvenient. Already paid through expedia but wanted my cc and tried to charge me different charges.
Cromwell
Công tác
10,0
/10
Đánh giá cách đây 24 tuần
Hotels.com verified review
its was good experience for my 1st time in this hotel, the front desk Angie was a big help for my question
Joe
Công tác
10,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
excellent stay
David
Giải trí
10,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
Staff were great, especially Lyka.
Jared
Giải trí Kỳ nghỉ gia đình
6,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
Front desk staff were excellent! Lobby was nice. Snack options beside front desk were nice. Disappointing that the pool was under renovation and was not clearly put on Expedia. (that I could see). Elevators are in bad shape and gave bad first impression. Rooms are clean but dark and gloomy. Beds are very hard. Hotel has potential but needs a makeover.
Đọc thêm
Larry
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
Very nice hotel
Catherine
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 25 tuần
Expedia Group verified review
Didn’t feel safe. Not clean- towels had stains. Nothing worked (fridge, air, etc).
Cornelius
8,0
/10
Đánh giá cách đây 26 tuần
Expedia Group verified review
No continental breakfast which is expected nowadays.
Shane
Công tác cùng Bạn đời
2,0
/10
Đánh giá cách đây 28 tuần
Expedia Group verified review
Dirty hotel, bad rude service, small parking lot, homeless all around the hotel. Refused to stay there, actually booked a different hotel and left no refund was or voucher offered. Don't recommend at all.
Shane
10,0
/10
Đánh giá cách đây 28 tuần
Hotels.com verified review
Always a good place to stay. Card didn’t work first and had to go back to the front desk but no big deal.
Wissam
Giải trí Kỳ nghỉ gia đình
4,0
/10
Đánh giá cách đây 30 tuần
Expedia Group verified review
The staff were kind and quick to help. But they didnt pay much attention to what was missing, like the empty shampoo and no towels. Aswell as what was there from previous people, like food in the fridge. There were matresses standing in the hallway-which is unsafe, and the room wasnt very clean. My wife was bitten by a bug in the room. Please pay more attention when cleaning rooms🙏
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Malak
Công tác
10,0
/10
Đánh giá cách đây 31 tuần
Expedia Group verified review
Great stay at Merit Hotel in Fort McMurray! Convenient location, friendly staff, good gym facilities, and indoor parking made my trip a breeze. Highly recommend!