Great hotel with large rooms and amenities. Staff were friendly and helpful, and the food and bar were excellent. will definitely come back if the opportunity arises

Rooms are ab

No air con in rooms and the price of food and drinks has got ridiculous. Shame as it’s a nice place but probably won’t stay again

We had to change rooms because our door would not lock and toilet would not flush. We waited an hour for maintenance but no one came, we had booked a meal so had to leave our room unlocked. We returned 2 hours later and still door could not lock or loo didn't flush. After discussion on front desk ( no manager available) we were given another room. This one was excellent.

The hotel is at an amazing place Highly recommended

I had a one night stay here for the summer solstice. The room was good, bed was nice the surrounding beautiful and serene, but the food was awful and exorbitantly priced. My order of salmon and 2 very small potatoes came in cold so I took it back. Well they warmed it for me but it got me wondering why it came cold in the first place. The waiting staff didn't seem bothered

A good note, a bit pricey for the quality of the amenities. However, in Winchester there is not much choice of good properties so feel we chose well

Excellent service. Breakfast was a bit of hit and miss with slow at refilling empty breakfast items

Wasn't what I e pected very disappointing

Large room. Good desk. Bathroom smelt a little bit of dump. Food wasn't good: cold vegetables, cold chips, rubbery pizza. Also, the walkway between the bedrooms & the bar/reception was exposed to outside temperature, making too cold / uncomfortable so had to carry a coat - a nuisance.

Everything was entirely up to standard

Unfortunately for us we arrived later in day and upon returning to our room later that night we found our bed was unclean.Also we had opened wardrobes to look for more pillows to find the previous visitors used socks. Staff were helpful in moving room but not ideal circumstances.

We arrived late and in the dark. We missed the car park because there was no lighted signs, the ones there were unseeable in the dark.

. Dinner prices a bit high but overall wonderful stay

Feels like a hotel that’s bitten off more than it can chew. Lack of towels and water in the room, had to ask for more. Spa facilities good, if not a little basic. Has a touch of a school or detention centre rather than a “luxury” spa hotel perhaps. Someone in the room next door woke us up at 6am with the most disturbing guttural noises. Bordering on vomiting, perhaps near death. Hopefully they made it to breakfast. Thin walls. Staff were friendly enough and the iron was clean at least.

Br3akfast and evening bar menu were great

I had to check in late, but the receptionist was very accommodating in making sure I could check in. Rooms were very nice, just wish I had more time to use the spa facilities.

Food wasn’t up to standard and very expensive.

The only issue we had was when we finished our meal in the bar the plates and cutlery were not cleared from our table and were still on the table when we left the bar at the end of the evening

Great