入住快捷，服務非常貼心！早餐也是豐富. 房间大，床也是舒服

Rooms are outdated and dirty. Not soundproof, woken up in the middle of the night by next room’s screaming from sex. Front desk didn’t confront them but offered me to change room (at 4am!), reason because “they are our hotel members”.

早餐款式非常多

Nice room - friendly staff - nice restaurants about 5 minutes walk (turn left and go around the corner 😀)

Na

The food is not looks as good as before.

Room heat is too high, air is dry.

早餐不錯 多選擇

早餐不錯，環境很乾淨。

Large comfy room, elegant style. Staff are friendly and helpful.

Spacious and clean room, friendly staff, great service

Everything are comfort, recommend to stay

お部屋が綺麗で清潔が保たれていました。 移動の都合で早11：00に着いてしまったのですが、早めにチェックインさせてくれて助かりました。 本来チャックインは15：00位からなのでしょうが12：00前に部屋に入れました。

シャワーの排水溝の流れが悪く、洗面所全体に水が浸水してしまう。 シャワー室から水が溢れないよう、溝を深くするとか、ドア開閉部に段差を付けるなどの工夫が必要。

一般，價格偏貴

Expediaの予約画面では「2名の朝食を含む」とありましたが、実際には1名分であり、抗議にも覆りませんでした。 些細なことですが、次回より他の手段を考えたいと思います。

Easy to access downtown, convinient health club and good restaurant. I will suggest this hotel to my co-workers if they needed to book hotel while business trip.

- Room was dated and not 100% clean. - Room service was disappointing. - The property is located in the middle of nowhere with a construction site next to it. - No warm welcome at check-on. - Concierge don't have solid info about the East Lake ('just tell the driver you want to go to East Lake, they all know where it is.'). - Ladies who work at the lounge are the only thing that was nice about my stay, but it's not good enough. Food at lounge was lukewarm, unrecognisable with heavy sauce, and lack of vegetarian option. I am a loyal customer of Renaissance but this one really let me down.

I have requested a non-smoking room in my reservation but it turns up they have only smoking room for me. The manager do not offer any compensation or helps to solve the issue. Breakfast is good. Hotel already passed it good days and need renovations. Good location. They need to improve the hospitality

Why I booked the King bed room but the hotel arranged twin beds room.