The staff was AMAZING. There was a man at breakfast who was helpful, kind, and talkative each day. Breakfast was always the same though. I do wish there had been a bit of variety. 6 days eating the same things got old.
The bar and rooftop pool is awesome. The hours are a bit short as you can only get food until 3:30 and only swim until 6pm. We got back from excursions around 5 each day and were disappointed that the pool was closing so soon.
The bartenders are AMAZING. Bruno, Brian, and Nicholas were so much fun. They had us laughing and we felt like locals when talking and hanging out with them. They made great drinks, played fun music, and made is feel so welcome.
The one incident we had at the hotel was when the owner yelled at us. We had a third floor room that had an exit leading from the side of the building directly to the stairs to town. We took this exit each day thinking it was an acceptable exit. Well, the green button on the door that usually means "go" in America really means emergency exit. Our bad. Truly a mistake. But the owner yelled at us, called us "not nice people", and not only did not accept the apology but ignored us every time he saw us after that (in the beginning he was very talkative and welcoming). Our fault... we should have known better I guess, but he was awful.
Our room was spacious and cleaned each day. The staff is great and the location by the port is ideal.