Hot pool was awesome!!! Food fantastic. Clean hotel and suoer helpful front staff.

Good staff made it easy for a room upgrade for a little more space

Best hotel ever ! We had the best family time and the hot tub caves were just amazing !!! Highly recommend

Was surprised there was a small fridge in the room

Na

The standard room we had was just fine, staff are super friendly. We were able to check in early which was most helpful with a three-year-old who needed a nap. Underground parking was a bonus since it snowed heavily most of our timre in Banff.

The hot tub was nice and relaxing. However, the room was not clean and did not match the photos. We asked to change the room, but the second room had similar issues. Overall, it was disappointin

Room was cozy and staff were kind

Excellent Hôtel with a great view. Chilis restaurant is great.

Great place and location

Very friendly and helpful staff. Our room was very nice and in good condition. The aircon/heater was noisy and hard to operate. Breakfast was plentiful and great for a ski day. The free ski shuttle was right in front of the hotel. Easy to walk to town.

Was a very good stay, the pool was an amazing experience & location of the hotel was a perfect area for us. I will be staying here again!

Fab

Pillows were horrible and pillow case I had was ripped all the way through.

Upgraded to a suite, was nice to have extra room. Great location. Loved the hot tub.

Room was nice and the hot tub area was fun and different.

Rooms felt kind of run down, Hot tub was nice and staff were very friendly. Don't think I would go back for the price though

The rooms are too small. The room is not well soundproofed, as hallway noise from other guests is clearly heard while your inside the room sleeping. But the hot pool, other amenities of the hotel and the location are great.

The room was ok, it smelled musty a the floor was damp under the carpet in some spots. It rained the whole time we were there and the window was leaking and soaked the area rug upstairs. The best part of staying at the Fox is the hot pool

We had a 2 bedroom suite which worked very well for us. Awesome to be so close to town. Walkable to many restaurants and shops. The rooms are dated and a bit worn; although, everything worked as expected. The hotel amenities (such as the cave hot tub) is nice but other properties have other more extensive options.