Xếp hạng và đánh giá tổng thể Hotel Silken Gran Teatro Burgos

Easy to get in by car. It's a few minutes walk from the historical city center. The breakfast was quite mediocre though.

Nice property. In the center and close to everything

When you book a hotel with air conditioner, you expect to sleep with air conditioner. You spend the whole day outside and just want to have a nice rest at night. It turns out that they turn off the a/c precisely at night, when you most need it. I had to wake up at midnight to go down to the lobby to report the a/c was not working. The response was that they turn it off at night and that I should open my window (meaning have all the light enter my room early and have the noise disturb us). This is not what I paid for. Had an awful night. I noticed several rooms had their windows open and you could see the people sleeping with no privacy. I do not recommend the hotel.

Great location and lovely staff

The hotel needs a renovation. The beds are hard and furniture is uncomfortable. Did not get housekeeping service. I visited the hotel 3 years ago and is not the same. I will stay elsewhere for my next visit.

El trato desde antes de llegar al hotel como allí, es de reseñar. Ubicación, comodidad, limpieza y servicios perfecto

Very friendly welcome by one particular individual although rest of the reception staff not particularly friendly. Room was nice but twin beds touching and not easy to move. The coffee machine was broken and rather than replace it we had to request hot drinks from reception. Overall a good hotel in a central location.

Very welcoming and friendly check-in experience. Great location and lovely room. Only criticism is that the twin beds are not separated at all and we had to completely rearrange the room ourselves to make space between the beds.

The location was perfect, close to everything. The room was unbearably hot and the AC did not work. We didn't like having a room facing an inner courtyard where you could see into all the other rooms. And there were some very noisy children in the room next to ours.

Hotel muy céntrico. Cogimos una buena habitación y nos dieron una superior. Excepcional enorme con gran terraza con vistas. El desayuno no merece la pena buffet justito en muy pequeño comedor

Erinomainen hotelli, suosittelen myös muille.

Its proximity to downtown

Das Personal ist sehr freundlich und hilfsbereit. Das Hotel hat eine schöne Atmosphäre und das Zimmer ist großzügig und schön eingerichtet. Die Tiefgarage ist sehr eng.

Muy buena situación, personal muy agradable e instalaciones excelentes.

The room was very warm. The ventilation did not work. We had a room facing to the atrium inside of the hotel. It was lots of noise the whole night from the elevator. We tried to open window to get some air, but then the noises was louder so we had to close it. The location of the hotel is perfect but we would not stay here again due to the things mentioned above.

J’y ai séjourné deux fois, une nuit à chaque reprise, chambres très bien insonorisées, hôtel vivant, personnel présent et réactif, lobby réduit mais agréable

Excelente la habitación asignada y las atenciones de los empleados de recepción Abdel y Lorena

We booked for 2 nights and had a very Clean large room with Comfortable bed. Unfortunately our room opened to a courtyard with no direct sunlight or fresh air. The air conditioner was only blowing heat and we had to open our door to the hallway to cool our room. Terrible layout. Added benefit of a banging noise 24/7 in the courtyard which we could hear even with the window closed. Not worth the money!!!

The property was lovely but the bar tender was extremely rude. He acted like it was a burden that we entered and asked to order drinks. He had a personal friend sitting at the bar visiting with him and all he did was talk to his friend. He never once passed by the table to see if we wanted another round. We had to approach the bar to request the bill. This was the worst service I ever received in my life. This hotel would have easily been 4 or 5 star rating based on the location and rooms but this bar tender was a zero making it impossible for my to feel good about or ever want to return to this property. Horrible Horrible service.

El suelo estaba muy sucio, lleno de polvo. La cama y almohada incómoda