Haley
cùng Bạn bè
2,0
/10
Đánh giá cách đây 13 tuần
Expedia Group verified review
***DO NOT BOOK*** unless you are here strictly to party. Booked 2 nights at this hotel & 3 hours into our first night we were packing our stuff up & calling other hotels to find rooms instead. This is by far the worst hotel I’ve ever stayed - this is actually a party house disguised as a hotel. The air conditioning is broken, the water pressure is non existent, the other hotel guests treat the place like a college dormitory. People were smoking in the building & our room was being flooded with it, as well as people partying & doing hard drugs in the halls. Despite being on the top floor of the hotel the nightclub (that was not advertised on Expedia) was loud enough to shake the entire building & keep us awake. In fact there might have been a brothel there as well. Fire alarms were going off at 2am & no one was even aware or reacting to it. When we called for help turning on our AC we were told maintenance would come to the room to assist & then later when we were at the desk hotel managers said the hotel does not have AC or anyone working there by the name we were provided on the phone, either management or the receptionist just gaslit us about it. We left before our stay was up, literally fled at 2:30am on our first night. This was a horrible, wretched experience & I wouldn’t recommend staying here to my worst enemy. When we asked about a refund they told us we’d have to get on through Expedia & when we reached out to Expedia we were told we would need one from the hotel.
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